Upskilling Navigator (930539)

- Maintains knowledge of and engage training partners

- Develops expertise on training providers in region including: Key programs Prerequisites Training cycles

- Solicits feedback from training providers regarding ideal applicants and success of past referrals Coordinates with Market Makers on all the above

- Connects existing customers to training opportunities and build marketing campaign

- Utilizes data to recruit customers Meets with and assess needs of customers including: Career aspirations current skill level and future training needs personal preferences

- Assesses customers fit with training programs to ensure enrollment readiness Works with customers to identify potential training programs

- Supports customers application(s) by answering basic questions and making direct connections to training partner(s) as needed

- Assists customers in navigating resources

- Refers customers to support services before and after training enrollment to ensure access to support programs (mentorship housing childcare vouchers etc.)

- Checks in at least once with enrolled customers to promote persistence

- Provides customers post-placement support for programs

- Engages internal stakeholders for technical assistance and sharing best practices

- Other duties as assigned

Qualifications :

- Bachelors degree in related field with two-years experience and/or training involving career counseling case management recruitment or counseling or an equivalent combination of education training and experience

- System knowledge and knowledge of regional employment trends

- Proficient in MS Office Suit including Excel Word and Outlook and have general office skills Strong organizational interpersonal and communication skills

- Ability to develop case plans executing addendum development and understand the importance of providing excellent customer service

- Ability to provide attention to detail

- Passion to improve the life of others

- Self-motivated and flexible team player

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.

When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.

Remote Work :

No

Employment Type :

Full-time