Receptionist - FTI
Receptionist - FTI
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Job Description
Main Tasks:
The main day-to-day job duties include but are not limited to the following:
- To follow all standards and procedures as outlined in the Reception SLAs.
- To meet and greet clients and visitors and to inform relevant parties of their arrival.
- To keep a track of people know who they are meeting and which conference room is booked for them
- To meet and greet clients and informing hosts of their arrival.
- To maintain a neat & tidy reception area.
- To ensure conference suites are tidy stationary is stocked and correctly set up.
- To ensure the booking system is up to date at all times
- To maintain a comprehensive and accurate working record of room bookings
- To check meeting rooms before meetings.
- To liaise between FTI facilities AV IT business support services and the catering department on conference booking requirements.
- To email all bookers checking next day booking details including catering delivery time dietaries room set-ups and AV support details
- To serve as an information source for clients
- To answer MS Teams calls in a polite and professional manner and to the agreed standard
- To complete each shift responsibilities to the highest standard which include but are not limited to completing next day booking confirmations emailing bookers for the following week to obtain details for large events and fine dining menus dietaries room set-ups and AV requirements adding guests names and guests lists to security for next day arrival
- To report any faults in meeting rooms and reception areas
- To provide after-hours receptionist presence if required in respect of early starts for clients
- Maintain awareness of health and safety regulations in the building
Carry out any administrative task deemed reasonable by your manager or supervisor
Qualifications :
Essential skills:
- Well presented immaculately groomed and in full uniform.
- Polite tactful and diplomatic
- Energetic confident and enthusiastic
- Ability to work under pressure
- Able to communicate in a calm professional manner
- Excellent telephone manner and interpersonal communication
- Customer and client focused
- Able to pre-empt a situation
- Reliable flexible and adaptable
- IT Literate in MS Office Suite (word excel and outlook)
Additional Information :
For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.
Join us and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example protecting the planet and supporting local communities.
Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity diversity and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
Join us and bring your unique perspective to our team.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
