drjobs Help Desk Analyst 4 Only local to North Chesterfield VA

Help Desk Analyst 4 Only local to North Chesterfield VA

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1 Vacancy
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Job Location drjobs

USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Role: Help Desk Analyst 4 (Only local to North Chesterfield VA)
Location: North Chesterfield VA

Knowledge Skills and Abilities

Advanced computer skills are required that aligns with the Job to multitask and to determine root cause of problems and implement solutions and resolve issues by gathering and analyzing data reasoning logically and drawing valid conclusions. In addition customer relations skills; good verbal and written communication skills; and proficiency with Microsoft products (Word Excel PowerPoint Visio Outlook).

Required/Desired Skills
Skill Required/Desired Amount of Experience Advanced computer skills are required that aligns with the Job Description Required 8 Years Ability to multitask and to determine root cause of problems and implement solutions Required 8 Years Ability to resolve issues by gathering and analyzing data reasoning logically and drawing valid conclusions Required 8 Years customer relations skills Required 8 Years good verbal and written communication skills Required 8 Years proficiency with Microsoft products (Word Excel PowerPoint Visio Outlook) Required 8 Years

Employment Type

Remote

Company Industry

Key Skills

  • user account
  • Active Directory
  • Customer Service
  • Information Technology
  • desk support
  • End user
  • Project Management
  • Phone Calls
  • service levels agreement
  • Desk Staff
  • Ltil
  • Procedures
  • Setup
  • hardware
  • Technical Support

About Company

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