MEMBERSHIP DATA EXECUTIVE
MEMBERSHIP DATA EXECUTIVE
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Job Description
Responsibilities: To analyze CCK Membership Program Data to identify trends and customer segmentation; to track campaign performance and suggest optimizations to boost member engagement; to prepare regular reports and dashboards for management using Excel Google Data Studio or other BI tools; to work closely with marketing IT and retail teams to align data-driven insights; to help manage and clean membership databases to ensure accuracy and usability; to identify gaps and opportunities in the customer journey using analytics tools; and to support in planning personalized marketing based on member spending patterns and frequency.
- Bachelors degree in Business / Finance / Applied Mathematics or equivalent.
- Minimum 3 years working experience in the same or related field. Salary RM3K and above.
- Comfortable working in face paced retail / FMCG environment.
- Experience in loyalty program / membership analysis and working with large customer datasets.
- Possess strong analytical skills and excellent organizational skills.
- Good presentation skill via data visualization is essential.
Great interpersonal skills highly motivated independent and effective team player.
Employment Type
Full Time
