B1 Monetary Value of Fraud and Error Measurement Fieldwork Officer Glasgow
B1 Monetary Value of Fraud and Error Measurement Fieldwork Officer Glasgow
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Job Description
Are you looking for a new role which will help you develop valuable new skills and knowledge within a high-profile business area Do you have a passion for data analysis and identifying discrepancies If so our Measurement Fieldwork Officer role could be a great fit for you.
Social Security Scotland is seeking two new colleagues to fill Monetary Value of Fraud and Error Measurement Fieldwork Officer roles within the Fraud and Error Unit (FERU).The Units mission is to identify address and prevent fraud and error ensuring the integrity of benefit delivery and supporting public trust in our services.
As a Measurement Fieldwork Officer you will contribute to the safeguarding of vital resources for the people of Scotland who need them. You will develop a wide range of knowledge of all of Social Security Scotlands benefits and be involved in exciting and high-profile work. You will gather information to support estimation of the value of fraud and error actively seeking out opportunities to identify any cases requiring correction handing over to the appropriate teams to action whilst also contributing to suggested controls to facilitate continuous improvement. In addition you will have the opportunity to engage closely with colleagues across Social Security Scotland.
Responsibilities
Responsibilities
- Carrying out designated sample review work over the Monetary Value of Fraud and Error (MVFE) review period. This process will involve a full end-to-end review of all designated cases within a set review week to establish the monetary value of fraud and error in the benefit caseload.
- Seeking to understand the root cause of errors and fraud as well as identifying common trends taking appropriate action to rectify and collaborate in the development of artefacts processes preventative measures and guidance.
- Ensuring that risks trends and payment corrections are handed off to appropriate teams for resolution.
- Consulting with peers to resolve complex cases.
- Raising awareness to managers of new and emerging risks found during review work.
- Continuously developing knowledge and expertise in the wide range of benefits administered by Social Security Scotland as well as the teams and processes that support delivery of these.
Qualifications
Success Profiles
Success profiles are specific to each job and they include the mix of skills experience and behaviours candidates will be assessed on. Find out more about how we assess the Success Profile elements
Technical / Professional Skills:
You will demonstrate the following skills within the ODP Competency framework SSS - Social Security Scotland
- Data and Insight - Level Awareness
Behaviours
- Communicating and Influencing Level 2
- Seeing the Big Picture Level 2
- Making Effective Decisions Level 2
- Changing and Improving Level 2
You can find out more about Success Profile Behaviours here.
How to Apply
Apply online you must provide a CV and a Supporting Statement (of no more than 1000 words) which provides evidence lead examples that demonstrates how you meet the skills experience and behaviours listed in the Success Profiles above.
If invited for further assessment this will consist of an interview and a presentation assessment.
We aim to provide feedback on request. However if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.
Information Session
We are holding a candidate information session for this role to provide you with information about the application and interview process as well as further information on the role and team.
The session will be held on Wednesday 18th June 2025 at 10am.
Please join us using the link below to find out more about the role and working for Social Security Scotland.
Click here to join the meeting
Expected Timeline (subject to change)
Sift from 2nd July 2025
Interview from 22nd July 2025
Reserve List
In the event that there are more successful candidates than posts available a reserve list will be kept for up to 12 months.
About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find out more about us here.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.
As part of the UK Civil Service we uphold the Civil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location which will be 220 High Street Glasgow. If you have specific questions about the role you are applying for please contact us.
Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at .
Find out more about our commitment to diversity and how we offer support and recruitment adjustments for anyone who needs them.
Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland the broader Scottish Government or Other Government Departments.
Find out more about our organisation what we offer staff members and how to apply on our Careers Website.
Read our Candidate Guide for further information on our recruitment and application processes.
The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.
If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via
Apply before 23:55 on Monday 30th June 2025.
Contact Name: Katrina McIntyre
Contact e-Mail:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
