We are looking for a highly motivated Banking Operations Associateto be at the forefront of supporting core activities that keep our global transfers running smoothly. The role is a unique blend of both daily operational execution and relationship management. The ideal candidate must be exceptionally detail oriented and comfortable in a fast-paced multi-tasked high-energy environment.
Location: Tel Aviv Israel
Hybrid
Full-time
What youll do:
- Daily handling of processing Incoming payments to our customers.
- Local point of contact for managing relationships with partner banks & providers including daily communication via email and phone
- Processing incoming payment files from banks and providers
- Monitoring all incoming payments operational activity statuses volumes duplicates and technical issues
- Checking for payments statuses with our banking partners
- Actively engage with cross-functional partners to resolve issues identify trends and find creative solutions using technology and opportunities for automation
- Handling various operational tasks on a daily basis
What were looking for:
- Bachelors Degree
- 2 years of experience in the Banks/FX industry
- Microsoft Office advanced proficiency in Excel (Pivot Vlookup)
- Experience working with SQL
- Excellent written and verbal communication skills
- Ability to multi-task and work with many systems and different global teams within the company
- Creative thinker proactive problem solver
- Ability to thrive in ambiguity organizing effectively and asking the right questions
- Ability and willingness to get your hands dirty and take ownership of issues to drive them to resolution
#LI-Hybrid
Required Experience:
IC