Debt Collection Specialist
Debt Collection Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Role: Debt Collection Specialist
Salary:35000
Location:Southampton (hybrid) 3 days in office
To inspire the worlds entrepreneurs
AVASK Accounting & Business Consultants are a rapidly expanding international firm that specialise in VAT tax and accounting for e-commerce businesses. AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions to ensuring they are fully to continued growth AVASK are now looking to recruit a Debt Collection Specialist to provide support to the Credit Control Department.
Debt Collection Specialist the role:
- Effectively manage personal workload to achieve individual and team objectives.
- Conduct daily credit control calls to ensure timely collection of outstanding balances.
- Draft and send professional correspondence (emails and letters) regarding due and overdue accounts followed by appropriate phone communication.
- Process customer payments securely via debit and credit card transactions.
- Promptly identify document and follow up customer queries collaborating with internal colleagues to ensure timely and satisfactory resolution.
- Support the continuous improvement of credit control procedures and contribute to reducing aged debt.
- Escalate complex and unresolved issues to the Credit Control Team Leader to avoid delays on collections.
- Recognise and escalate problematic accounts for potential legal action including issuing Letters before Action.
- Perform additional administrative or credit control duties as required.
Debt Collection Specialist the person:
- 3-5 years proven experience in credit control including international collections.
- Proficiency in an additional language would be desirable (E.g Spanish German Italian)
- Strong written and verbal skills with a confident professional and diplomatic approach to debt recovery.
- Detail oriented and able to manage a high volume of work in a fast-paced environment.
- Well versed in Microsoft Office (Excel Outlook Word) and quick to adapt to new systems.
- Experience in using Netsuite (desirable)
- Self-motivated reliable and able to work independently and collaboratively.
Debt Collection Specialist the benefits:
- 25 days annual leave plus bank holidays
- Annual leave purchase scheme (up to 5 days per year)
- Company Pension scheme (Royal London)
- Cycle2Work Scheme
- Private Healthcare Insurance (Vitality)
- Subsidised canteen with onsite Chef
- Flexible working
- Regular departmental socials company wide
#PR2
Employment Type
Full Time
