Customer Support Assistant - Borked PC
Customer Support Assistant - Borked PC
Posted on :
17-06-2025
Employer Active
1 Vacancy
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Job Description
LOOKING FOR STELLAR TOP CANDIDATES
Position: Customer Support Assistant
Working Hours: Full-Time Mon to Fri 9:00 am - 5:00 pm EST
Salary: USD 1500 - 1700 (based on experience and the client s final offer)
Search: Philippines South Africa Latin America
Role Responsibilities:
- Provide administrative support to the head of customer experience the customer experience manager and the head technician
- Follow detailed standard operating procedures (SOPs) to complete a variety of tasks using the companys technical tools and software
- Be observant of any changes or issues and either resolve them or escalate to the appropriate team member
- Update SOPs as processes evolve to ensure documentation is current
- Demonstrate strong critical thinking and problem-solving skills to adapt to a dynamic work environment
- Communicate effectively with cross-functional team members
Requirements:
- 1-2 years of administrative or customer service experience
- Excellent attention to detail and ability to follow detailed instructions
- Strong communication and interpersonal skills
- Comfortable working with computers and learning new software/tools
- Adaptable and able to learn quickly as processes change
- Based in Bangor Pennsylvania or willing to work remotely
NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Employment Type
Full Time
Key Skills
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