Salesforce Administrator
Salesforce Administrator
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Job Description
W2 Only
VISA : USCL2EADH4EAD
This position is only for W2 Candidates
- Platform Administration and Management:
Administering and maintaining the Salesforce platform including user access data management and system security.
- Customization and Configuration:
Customizing Salesforce to meet specific business needs including creating custom objects fields and workflows.
- Process Automation:
Developing automated processes to streamline workflows and enhance efficiency.
- Integration and Development:
Facilitating integration between Salesforce and other systems and potentially contributing to development efforts using APEX/Visualforce.
- User Support and Training:
Providing technical support troubleshooting and end-user training.
- Strategic Planning and Optimization:
Collaborating with stakeholders to define business requirements and design strategic improvements in Salesforce.
- Staying Current with Salesforce Best Practices:
Keeping up-to-date on the latest Salesforce releases and best practices.
- Documentation and Change Management:
Creating and maintaining documentation for Salesforce processes and changes and assisting with change management.
Key Responsibilities:
- Administer and maintain Salesforce platform (Sales Cloud Service Cloud etc. including user setup profiles roles permissions and security settings.
- Manage and improve custom objects page layouts workflows validation rules reports dashboards and automation tools (e.g. Process Builder Flow).
- Lead Salesforce system upgrades data imports/exports deduplication efforts and system integrations.
- Collaborate with business stakeholders to gather requirements design solutions and implement enhancements that drive business value.
- Design end-to-end Salesforce architecture solutions across Sales Cloud Service Cloud Experience Cloud and other platform products.
- Provide technical leadership on Salesforce initiatives including complex integrations custom development and third-party solutions.
- Develop and maintain architectural documentation data models and integration diagrams.
- Translate business requirements into scalable future-proof Salesforce solutions.
- Evaluate and recommend tools and technologies from Salesforce AppExchange and external vendors.
- Develop and maintain Salesforce development best practices including Apex LWC/Aura components SOQL and DevOps pipelines.
- Implement complex business logic custom UI components and integrations with external services (using REST/SOAP APIs).
- Lead deployment processes across sandboxes and production using CI/CD tools (e.g. Salesforce DX Jenkins Copado Gearset).
- Maintain version control and branching strategies.
- Ensure test coverage perform code reviews and manage release cycles.
- Collaborate with business stakeholders product owners developers and administrators to drive architectural decisions and platform governance.
- Lead code reviews and ensure adherence to security scalability and performance standards.
- Stay current on Salesforce releases new features and industry trends to continuously improve platform capabilities.
- Provide guidance on Salesforce Center of Excellence (CoE) practices including design standards technical governance and data stewardship.
- Serve as the point of contact for Salesforce-related support troubleshooting and escalations.
- Maintain system documentation training materials and standard operating procedures.
- Participate in or lead projects involving Salesforce development integration and deployment.
- Collaborate with client stakeholders to define requirements and deliverables and set and handle expectations.
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
- Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between clients current and desired end states.
- Provide oversight and governance of Salesforce projects.
- Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.
- Handle the technical delivery of custom development integrations and data migration elements of Salesforce implementation.
- Maintain a target billable utilization aligned to the role.
- Ability to understand a project and deep dive to debug issues.
- From time-to-time the architect may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions Proof-Of-Concept (POC) development with prospects.
Skill
Required / Desired
Bachelors degree from an accredited college or university
Required
Experience as a administrator
Required
Certified Salesforce Administrator
Required
Sales Cloud Service Cloud and Admin certifications
Highly desired
Apex LWC/Aura components SOQL and DevOps experience.
Required
Knowledge of Salesforce Center of Excellence (CoE) practices.
Required
Employment Type
Full Time
