Platform Administration and Management: Administering and maintaining the Salesforce platform including user access data management and system security.
- Customization and Configuration:
Customizing Salesforce to meet specific business needs including creating custom objects fields and workflows.
Developing automated processes to streamline workflows and enhance efficiency.
- Integration and Development:
Facilitating integration between Salesforce and other systems and potentially contributing to development efforts using Visualforce.
- Strategic Planning and Optimization:
Collaborating with stakeholders to define business requirements and design strategic improvements in Salesforce.
- Documentation and Change Management:
Creating and maintaining documentation for Salesforce processes and changes and assisting with change management.
Key Responsibilities:
- Manage and improve custom objects page layouts workflows validation rules reports dashboards and automation tools (e.g. Process Builder Flow).
- Collaborate with business stakeholders to gather requirements design solutions and implement enhancements that drive business value.
- Provide technical leadership on Salesforce initiatives including complex integrations custom development and third-party solutions.
- Translate business requirements into scalable future-proof Salesforce solutions.
- Develop and maintain Salesforce development best practices including Apex LWC/Aura components SOQL and DevOps pipelines.
- Lead deployment processes across sandboxes and production using CI/CD tools (e.g. Salesforce DX Jenkins Copado Gearset).
- Ensure test coverage perform code reviews and manage release cycles.
- Lead code reviews and ensure adherence to security scalability and performance standards.
- Provide guidance on Salesforce Center of Excellence (CoE) practices including design standards technical governance and data stewardship.
- Maintain system documentation training materials and standard operating procedures.
- Collaborate with client stakeholders to define requirements and deliverables and set and handle expectations.
- Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between clients current and desired end states.
- Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.
- Maintain a target billable utilization aligned to the role.
- From time-to-time the architect may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions Proof-Of-Concept (POC) development with prospects.
Required/Desired Skills
Skill | Required /Desired | Amount | of Experience |
Bachelors degree from an accredited college or university | Required | 0 | |
Experience as a administrator | Required | 3 | Years |
Certified Salesforce Administrator | Required | 0 | |
Sales Cloud Service Cloud and Admin certifications | Highly desired | 0 | |
Apex LWC/Aura components SOQL and DevOps experience. | Required | 3 | Years |
Knowledge of Salesforce Center of Excellence (CoE) practices. | Required | 0 | |