Account Executive
Account Executive
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1 Vacancy
Job Description
The Account Executive role has responsibility for daily client service support and satisfaction while continuously learning our business and refining their skills. If you thrive on learning listening solving communicating and partnering to deliver service excellence in a fast-paced and deadline driven environment this could be the role for you. Ours is an ever-changing business that requires continuous learning across a wide range of media and technology solutions. And its important work as youll be impacting the way companies and candidates connect.
Client Service:
Perform daily management of existing clients which includes listening to their needs and delivering solutions. This requires heavy phone email and online meeting time so youve got to love connecting with clients as well as with the media.
Build and maintain strong relationships internally with the media/vendors and especially with your clients.
Ability to listen well and communicate articulately in a professional mannerwritten telephone and in-person
Able to build and maintain strong relationships (internally and withclients)
Understand assigned client dynamics and requirements
Serve as clients internal Shaker advocate interacting with Shaker departments to coordinate all deliverable seamlessly
Prepare proposals and media recommendations as directed: conducting media research; talking to vendors; gathering options and pricing; organizing data for Client Management review and discussion
Prepare process and fully execute all order types
Ensure client approvals are received prior to deadline
Create orders and manage through to final billing ensuring a high level of detail and accuracy
Submit relevant forms for all internal requests providing accurate and comprehensive scope details required to receive the best possible client deliverable
Follow-up with departments to ensure requested deadlines are met
Assist in the preparation of presentations to clients as requested
Manage passwords and reporting for client contracts and ensuring reports are pulled in a timely and detailed fashion as expected by the client
Sales:
Become skilled at selling Shaker services
Effectively and efficiently scopeand closeprojects and campaigns
Developclient-specific strategies to meet client needs/expectations
Generateclient growth opportunities
Gain proficiency with: Programmatic SEM/PPC/Sponsored Content Social Media and Creative Services (EVP/Branding campaign development premium items and support materials brochures) Interactive Services (Websites landing pages digital assets and more) technology solutions (ATS CRM Sourcing and others) to help manage client initiatives within each core category
Build credibilityand trust withclients and co-workers across all departments
Manage workflow and activity across all team members
Media & Vendor Relations:
Attend all agency media/vendor presentations
Engage with media/vendors to understand product suites suited for specific client goals and objectives
Prepare media recommendations and plans based on client scope (hiring objectives geography budgets and more)
Present and review recommendations and alter as needed to achieve goals
Execute media plans coordinating all assets (creative) and media agreements/orders
Track media performance against plan to ensure timely reporting and strategy changes that may be required
Project management:
Maintain client project logs
Act as liaison between client management and relevant departments to ensure objectives and timelines are met
Juggle multiple projects and clients simultaneously ensuring accurate and timely delivery
Qualifications :
BA and relevant experienceideally 1-3 years
Background in advertising marketing HR/talent acquisition
Agency experience preferred; recruitment-related a strong plus
Excellent communication/client-interaction skills both in person and via phone/electronic media
Excellent attention to detail strong organizational skills and exceptional follow-through
Knowledge of current talent-industry marketing and advertising trends/best practices
Demonstrated proficiency in FileMaker MS Office Suite (Word PPT Teams) Excel and LinkedIn
Ability to perform research and campaign planning
Strong capacity and desire to grow develop and engage with clients
Exceptional critical thinking and problem-solving skills
Additional Information :
Rewards and Career Advantages
Within a culture defined by energy fun and talent our team enjoys competitive pay health and financial benefits and the opportunity to work among innovative friendly colleagues.
Our benefit package includes:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401k with Employer Match
- Paid Time off (PTO)
- Parental Leave
- Life Insurance
- Disability AD&D Critical Illness Insurance
- Pet Insurance
- Pre-paid Legal Insurance
- Technology Stipend
- Commuter Benefits / Discounted Parking
- Volunteer Time Off
- Employee Assistance Program
Shaker Recruitment Marketing is an equal opportunity employer. Shaker RM evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disability/handicap status or any other legally protected characteristic.
About Us
Shaker Recruitment Marketing is a family-owned recruitment advertising and marketing communications agency that has exceeded the expectations of clients since 1951. Strategically responding to change we have created a legacy of success through excellence in creativity service relationship-building employee/client retention and agility. We offer best-in-class solutions for employer branding media planning and buying career site design and development social media recommendations and mobile solutions.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
