Senior AdTech Solutions Manager
Senior AdTech Solutions Manager
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1 Vacancy
Job Description
Reporting to the AdTech Solutions Director as a Senior Manager Ad Tech Solutions you will play an important role in the success of the Partnership team by being a platform specialist across Amazon DSP DV360 CM360 SA360 and resolving platform questions logged through our ticketing system by our clients.
You will onboard and support Amazon DSP and Google Marketing Platform (GMP) clients driving relationships while ensuring they receive the best service. You will also provide consultative tailored recommendations that have broader business possible effects for the client and lead great Amazon and GMP product adoption. This is a hybrid remote/in-office role.
Role Responsibilities:
- Manage a portfolio of Amazon DSP clients providing expert guidance on technology usage and best practices.
- Lead strategic account planning sessions aligning GMP capabilities with client goals.
- Guide renewal strategies and identify upsell opportunities to increase platform investment.
- Deliver client training sessions product updates and thought leadership presentations.
- Partner with our teams to advocate for client needs and influence GMP product roadmaps and to provide recommendations for clients related to driving Amazon DSP and GMP product adoption.
- Be an escalation point for complex technical and challenges working cross-functionally to resolve issues.
- Review platform contracts and facilitate questions around terms and conducting billing validation.
- Lead platform demos to clients explaining the functionality implementation approach and business benefits of the Amazon and GMP technologies for our clients.
- Complete scorecards and basic audits for Amazon and GMP products and communicate the value of the adopted features.
- Complete account build tasks (Advertiser creation linking floodlight/audience creation) associated with platform onboarding and implementation engagements.
- Provide guidance and training to junior team members.
- Attend client calls to serve as the product liaison responsible for communicating product solutions and value adds relative to the Amazon and GMP technology.
Qualifications :
- Expert Platform knowledge: Achieve and maintain certification across Amazon DSP and GMP (DV360; SA360; CM360) and GA4 platforms according to Jellyfishs platform certification requirements.
- 6 years of experience following best practices in our service offerings and resolving tickets (Prioritisations and time management to ensure tickets are resolved within SLAs)
- Experience establishing communication with clients and teams to both understand the challenges at hand and communicate solutions.
- Autonomous while also collaborating with a team; reliable and accountable for the work assigned and responsible for the completion of tasks.
- Experience managing and growing enterprise-level accounts handling renewals contract discussions and commercial growth.
- Experience engaging and influencing senior decision-makers.
- Provide industry insights and strategic guidance to clients and experienced working across teams to provide comprehensive client solutions.
- English proficiency (upper-intermediate level at least).
Note: We emphasise skills expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team we invite you to apply today with your resume in English.
Additional Information :
Join Jellyfish and experience a workplace where we prioritise your growth celebrate your contributions and empower you to tailor your work environment to suit your needs.
Savings fund: Youll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.
Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
Growth Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn with unlimited online courses
Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.
Unfortunately there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish or if you suspect any fraudulent activity please report it to .
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
