- Acting as the bio/pharmaceutical client liaison within the laboratory by communicating clients requirements to the technical staff by maintaining project-related documentation.
- Communicating desired turnaround times and managing information flow
- Facilitating and organizing client audits visits and conference calls; monitoring ongoing projects and providing status updates as needed
- Auditing client sample paperwork and resolving discrepancies
- Overseeing the general administration of bio/pharmaceutical projects (issuing quotations answering billing and reporting questions and scheduling sample pickups)
Qualifications :
- High school diploma or equivalent. Bachelors degree in science or business preferred
- Excellent oral and written communication skills (including ability to ask appropriate question to attain necessary information to keep projects moving forward);
- Attention to detail in writing proofreading and communications; Dedication to quality processes; demonstrate excellent customer service practices;
Additional Information :
Position is full-time first shift position Monday - Friday 8:00am - 5:00pm.
Candidates currently living within a commutable distance of Portage MI are encouraged to apply.
- Excellent full time benefits including comprehensive medical coverage dental and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.
Remote Work :
No
Employment Type :
Full-time