Rooms Division Manager
Rooms Division Manager
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Job Description
As Rooms Division Manager at Novotel Cairns Oasis Resort youll lead our Housekeeping Front Office and Activities teams drive day-to-day excellence and deliver the kind of guest experience that keeps people coming back. This is your chance to step into a pivotal leadership role at a vibrant full-service resort where no two days are the same.
Youll play a key role in shaping both the guest experience and the performance of your teams making informed decisions leading with clarity and ensuring consistent delivery across service staffing and operations. This is a hands-on leadership role in a fast-paced high-standard environment where your impact will be both visible and valued.
What Youll Be Doing:
- Lead and optimise Housekeeping Front Office and Activities operations for outstanding guest service and efficiency
- Build a strong motivated team culture through clear communication and hands-on leadership
- Develop strategies to grow revenue manage costs and meet financial targets
- Turn guest feedback into action to enhance satisfaction and loyalty
- Manage budgets performance reports and KPIs with precision
- Oversee vendor relationships to ensure service delivery and compliance
- Maintain high standards in cleanliness hygiene and brand consistency
- Solve challenges proactively and drive continuous improvement across departments
Qualifications :
The ideal candidate will have:
- A degree in Hotel or Tourism Management or a related field.
- Demonstrated leadership experience in both Housekeeping and Front Office operations.
- Strong technical proficiency with expertise in Opera Cloud and HubOS considered a plus.
- Solid business acumen with the ability to make sound decisions and assess commercial implications alongside experience in forecasting budgeting and Revenue Management.
- A creative problem-solver dedicated to delivering outstanding guest experiences.
- Proven success in coaching mentoring and inspiring high-performing teams.
- Strong strategic thinking with the ability to plan for the long term.
Additional Information :
Why work for Accor
Accor is one of the largest global hospitality businesses with over 5400 Hotels across 110 countries the career development opportunities are endless.
Benefits Your Way
- Immediate access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform which offers a constantly expanding database of free industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer and our ambition is to attract recruit and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
