Advertisers Support
Advertisers Support
Posted on :
17-06-2025
Employer Active
1 Vacancy
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Job Description
Position: Advertisers Support
Location: Lisbon Portugal potential to be remote
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Provide support to small and medium-sized businesses using various channels (chat email and telephone)
- Provide pre and post-sales support for all self-service products
- Improve the advertising experience and satisfaction by resolving technical issues reporting bugs guiding the users on the platform and helping them to use its tools and features
- Identify trends and solve problems facing multiple SMB clients
- Deliver a positive attitude towards the brand
- Maintain and update all job-related administrative forms
REQUIREMENTS:
- Native/fluent in Hebrew (C2) both oral and written. Fluent in English (at least B2 level)
- A resident card protection status or an EU passport ownership to be able to take on the job without legal support
- Knowledge of the advertising industry will be considered as an advantage
- Computer literate with sound knowledge of Microsoft Office package
- Excellent communication skills
- Resourceful personality that can adapt and remain calm in all situations
- Ability to work independently while being a team player at the same time
- Able to work rotating shifts
OFFER:
- Portuguese employment contract
- If you are working on a Portuguese public holiday you will get a compensation day that you can spend later
- Holiday entitlement with 22 days per year
- Be part of a dynamic multilingual multicultural and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Temporary renewable working contract
- Initial employment contract with a duration of 12 months
- Subsequent extension of one more contract for 12 months
- Permanent contract after 2 years
- Private health insurance after contract signature (additional to standard insurance)
Airport pick-up and administrative help with registration in Portugal - Reimbursement of flight expenses after 9 months
- Yearly paid flight to home destination
- Accommodation in a single room in one of the shared company apartments for international candidates
- Free Portuguese classes water sports activities soft trekking and much more
Employment Type
Full Time
Key Skills
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