Quality Assurance Manager
Quality Assurance Manager
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Job Description
ENF is currently seeking a Quality Assurance Manager (QA Manager) to join our team. Responsible for ensuring that all processes and systems meet the highest standards of quality and compliance this role serves as liaison between internal teams suppliers and customers. This role involves developing and maintaining quality management systems leading teams to achieve performance goals and spearheading continuous improvement initiatives. The QA Manager provides leadership by integrating ENFs business processes with methodologies such as Theory of Constraints Juran Six Sigma and Lean manufacturing to drive operational excellence across the facility. This position reports directly to the Director of Purchasing and Quality Services.
This position will be responsible and accountable for the following functions including but not limited to:
- Develop implement and maintain the companys Quality Management System (QMS) in compliance with standards such as ISO 9001 NQA 1 NN801 AS9100 and ISO 17025.
- Ensure quality documentation including procedures work instructions and specifications is maintained and up to date.
- Conduct internal audits and manage effective corrective and preventive actions (CAPA).
- Lead manage and mentor the Quality Assurance Team to uphold high-quality standards.
- Ensure proper training resource allocation and performance management for team members.
- Foster a culture of quality and operational excellence throughout the organization.
- Spearhead process improvement initiatives using Lean Six Sigma TOC and other methodologies to enhance product quality and operational efficiency.
- Identify organizational improvement opportunities and develop strategies to maximize potential.
- Coordinate the application of continuous improvement methods to achieve cost reduction improve productivity reduce lead times and minimize non-conformance.
- Train and coach process owners on Lean and statistical tools approaches and techniques.
- Deploy TOC principles across the organization and supply chain to align with ENFs operating goals and objectives including profitability lead-time reduction and inventory improvements.
- Oversee investigations of quality issues and non-conformances collaborating with cross-functional teams to identify root causes and implement corrective actions.
- Perform supplier quality audits and work with vendors to ensure product compliance with specifications.
- Ensure compliance with all relevant regulatory industry and customer standards.
- Review RFPs for government and military contracts ensuring adherence to specifications and qualifying vendors for First Article Inspections.
- Manage Quality Council Management Review and the Quality Improvement Team (QIT) programs.
- Manage customer feedback and complaints ensuring prompt resolutions and preventive measures are initiated.
- Monitor organizational performance metrics to ensure continuous improvement goals are achieved.
- Prepare detailed reports highlighting key quality metrics trends and improvement opportunities.
- Develop profitability improvement initiatives through projects focused on Throughput and cost reduction.
- Abide by and enforce company policies safety regulations and work rules.
- Demonstrate strong teamwork collaboration skills and provide support to the shop floor in quality initiatives
- Perform other duties as required to support business needs and meet attendance and reliability requirements.
MINIMUM QUALIFICATIONS:
- 4-year technical degree in Metallurgy Engineering or related field -or- 5 years experience in metals industry testing quality control quality assurance or quality management.
- Exceptional interpersonal skills and ability to communicate effectively up and down the organization
- Proven ability to implement and sustain quality management systems and drive continuous improvement
- Experience with the requirements of AS9100D
- Familiarity with Government/Military DoD Specifications and Contracts
- Quality certifications including: ASQ Certified Quality Manager CQE or Lean Six Sigma preferred.
Required Experience:
Manager
Employment Type
Full-Time
