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Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Provides direction to product development and the overall process of the product and services function. Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects. Increases profitability of existing products and services to developing new solutions which advance business objectives and client needs. Builds strong working relationships with marketing sales support staff product development and vendors plus senior management and key customers.
Manages the process from product development to product launch ensuring execution is in line with project plan for complex product initiatives. In cases in which the product has a distinct P&L the product manager has responsibility for managing a products P&L to ensure profitability for product initiatives.
For assigned products owns manages and communicates a product roadmap including collaborating with industry analysts to form competitive analysis and with delivery sales and relationship management teams to determine prioritization development and ongoing costs of delivery and market positioning.
For assigned products develops the go to market packaging. Collaborates with product marketing to develop product marketing strategies based on established product objectives costs and value proposition. Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral. Defines pricing strategies for new and existing products considering competitive pricing models internal costs value proposition metrics (e.g. savings to clients process costs etc.) and market acceptance and adoption rates. Participates in defining alternative models complete with benefits and present final pricing recommendations to executive management for adoption.
Develops comprehensive business cases requiring analytical skills to assimilate complex data and concepts for new product functionality to serve as inputs to decision-making prioritization pricing and client value proposition.
For assigned product initiatives collaborates with company business leaders sales IT legal strategic marketing and relationship management teams to define product goals objectives market positioning and pricing strategies for each assigned product. Uses independent judgment to determine methods and procedures for managing product strategy.
Facilitates product concept and requirements workshops with clients and internal development teams in pursuit of product requirements objectives and architecture decisions. Documents workshop results in a format suitable for consumption by all audiences including interactive review and feedback from clients and internal parties. Answer questions during workshop adds points of clarification and completes any necessary follow-up action items.
For assigned products collaborates with product delivery and technology architecture to validate detailed design particularly to ensure that product objectives and key requirements are met and aligned with the market needs and business unit strategy . Provides design direction testing support and general assistance to delivery team as needed during the execution phase of product development consisting of complex scopes.
Minimum Qualifications
Bachelors Degree
Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree
Typically Minimum up to 6 Years Relevant Exp
Experience in similar business product services and/or external customer/market experience
Excellent skills in communicating ideas both verbally and in written form in a clear concise and professional manner.
Excellent written communication skills developing user requirements
Preferred Qualifications
Prefer experience in a software development environment or in a professional services role. Prefer software or IT background (i.e. degree or experience). Prefer direct experience with doing software development testing and/or business analysis. Prefer experience with Agile software products and delivery methodology.
Skills / Knowledge - Having broad expertise or unique knowledge uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function account or matrix management responsibilities uses knowledge to ensure success strengthen relationships expand the business and lead matrix teams on complex projects.
Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups both internal and external.
Supervision - Acts independently to determine methods and procedures on new or special assignments.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
IC
Full-Time