SAP iXp Intern - Cloud ALM Solution Support Engineer

We help the world run better

At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choosefrom.

About the SAP Internship Experience Program
The SAP Internship Experience Program is SAPs global strategic paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP
1. Culture of collaboration: meet with mentors make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions diverse subject matter experts and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title youll have a global network of SAP leaders entrepreneurs and career development opportunities at your fingertips.

About the team

This is an exciting opportunity to join our SAP Technical Support team. From the SAP office located in Madrid you will provide functional and technical support to our customers worldwide perform root cause analysis and report errors to SAP Development organization.
Supporting global customers means we are a diverse workforce that are highly motivated and passionate about delivering top class customer experiences. This position is highly client-focused and fast-paced with no one day the same.
We offer continuous training to ensure a smooth star. You will be part of a fun and supportive team always at hand to help you.
If you want to start your career by working in a Global company and support environment whilst getting exposure to the newest technologies then read on!

What youll do:
Position title: SAP iXp Intern - Cloud ALM Solution Support Engineer
Location: Madrid Spain
Expected start date 1st or 15th of the month
Duration: Up to 1 year

In this role youll:
Experience what a day in a life of an SAP Support Engineer looks like:
Engaging with customers by utilizing real-time channels and tools
Liaising with development and field teams to identify application errors and missing product functionalities for future releases
Analyzing cases perform in-depth troubleshooting to identify and solve complex technical issues

Who you are:

Were looking for someone who takes initiative perseveres and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Student / Student about to graduate in Computer Engineering or Telecommunication Engineering (other Technology or Scientific degrees will be also considered)
University willing to sign a tri-party agreement for 6 months/up to 1 year
Spoken and written English language skills are required. Spanish and German are preferred.
Customer and quality focus
Open and professional communication style
Fast learner with IT affinity
Excellent analytical and problem-solving skills
Basic understanding of programming languages

Follow @SAPiXp on Instagram and dont miss anything about our experiences worldwide!
SAP DIVERSITY COMMITMENT
To harness the power of innovation SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team (Americas: or APJ: EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves.At SAPyou can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 422207 Work Area: Administration Expected Travel: 0 - 10% Career Status: Student Employment Type: Limited Full Time Additional Locations: #LI-Hybrid.