Regional Operations Leader

Regional Operations Leader

At TireHub we move more than tires we move businesses forward support communities and help keep America rolling. And behind it all Our people. We call them Hubbers because theyre at the center of everything we do. From behind the wheel to the warehouse floor from customer calls to corporate strategy every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes to challenges to each other and to getting it done right.

Role Summary:

The TireHub Regional Operations Leader (ROL) is responsible for leading the operational performance safety and culture of 10 to 18 TireHub Logistics Centers (TLCs) within an assigned region. This role ensures the consistent execution of policies and procedures that drive service excellence efficiency safety loss prevention and Hubber (employee) engagement. The ROL partners with Sales and Customer Experience teams to align operations with customer expectations and business goals while also collaborating with Human Resource Business Partners to recruit develop and retain top talent aligned with TireHubs values. This position directly manages 10 to 18 facility leaders and provides indirect leadership to approximately 250300 Hubbers. Success in this role requires a strong operational background sound judgment and the ability to lead through influence in a dynamic customer-focused environment.

This position reports to the Director of Operations.

When you say YES to something bigger:

Choose your day one benefits which include a no cost health insurance option

TireHub funded Health Savings Account

Additional benefit options including TireHub paid short/long term disability and life insurance benefits

Paid vacation and holidays

Parental leave programs

Build your financial future with 401k including TireHub match

Access to tire discounts perks and so much more!

The individual must exhibit the following core TireHub commitments:

- If a company could smile we would. Instead we rely on our people to show it. We care about eachotherand our customersbecause we know business only gets done right when people respect each other and value relationships.

- WhatTireHubis set up to do isintentionallyoutrageous. So we readily embracechallengeswith the courage to introduce new ideas and the ambition to build something unique.

- We tackle our work with energy. We deliver on our commitments withenthusiasm. And we dont give up until we get to the end.

- Speed is the currency in the tire industry. When we commit toa job we get the job done and we do it fast.

Role Specifics:

• Develops and maintains operations of business plans to achieve targets related to safety labor hours equipment facility costs and human resource decisions to enable organizations to reach goals.
• Develops and leads through a Continuous Improvement mindset being open and a business-minded inquisitive entrepreneurial leader unafraid of piloting new and different ways of operating.
• Establishes monitors and maintains productivity and quality standards develops budget and cost controls and focuses on continuous improvement of the operation.
• Ensures operational procedures are followed for activities such as verification of incoming and outgoing shipments handling disposition of materials and keeping TLCs inventory current and accurate.
• Reviews operating reports identifies and directs the resolution of operational and maintenance issues to ensure efficient costs and to prevent operational delays.
• Responsible for financial analysis and aggressive management of operational expenses; manages their regional P&Ls and develops the ability for facility leaders to manage their facility P&Ls.
• Performs administrative activities associated with the effective management of operations including compiling storing and retrieving data for reports interfacing with other functional areas and continuous communication with customers.
• Trains and ensures all assigned employees are aware of and comply with company government and customer policies procedures and regulations.
• Oversees and maintains procedures for ensuring all facility leaders and supervisors have appropriate practices and controls in place to ensure a safe and secure workplace for employees in conjunction with the safety and human resources departments.
• Selects develops and retains the highest quality leaders in managing TireHub logistics centers.
• Builds a bench of capable TLC Leaders and develops them for continually increasing value creation at TireHub.
• Participates and maintains ongoing training requirements through in-person virtual or computer-based learning modules as assigned.
• Complies with all TireHub policies and procedures.
• Completes other tasks assigned by their supervisor or another member of the leadership team.

Competencies

Strategy Execution: Leads the execution of strategic plans to achieve strategic priorities. Prioritizes and executes the things they can control: Growing Shipments Product Availability and Delivery Sound Economics. Understands and translates strategic plans into tactical actions for direct reports.

Financial Management: Demonstrates business and financial acumen relative to position. Proficient in analytics and data insights. Makes business decisions based on data. Adds marginal value & takes actions to improve mix of business & drive down expenses.

Drives Results: Consistently achieves results personally even under tough circumstances. Team consistently achieves goals. Holds team accountable for results good and bad. Facilitates a say Yes mentality in span of control. Identifies records and tracks useful measures and uses them to manage the performance of the team and individual Hubbers.

Customer Focus: Understands and develops relationships with customers to take advantage of Actionable Yes moments. Delivers customer-centric solutions. Keep promises to our customers. Leads a team that delivers exceptional service.

Optimizes Work Processes: Knows the most effective and efficient processes to get things done. Is not satisfied with the status quo. Focuses on continuous improvement. Requires safe work practices.

Drives Culture: Understands words matter and uses language tied to our Mission Vision Promise & Hubber Commitments. Drives understanding of mission and vision in Direct Reports. Develops direct reports so that they internalize the TireHub culture. Holds people accountable for our commitments.

Cares for Hubbers: Understands people get things done. Makes employments decision such as selection development promotion and retention so that people with the right values beliefs knowledge & skills are working in the right jobs. Holds everyone accountable. Works to reduce turnover.

Collaborates: Continuously seeks input guidance and understanding from appropriate functional leadership (IT/Fin/HR/Ops/Sales). Owns & drives cooperation collaboration and flexibility in working with others. Contributes as a team member. Manages conflict.

Communicates: Seeks clarity until they believe in the mission. Develops and delivers communications that convey a clear understanding of the unique needs of different audiences. Owns the message of any communication and does not pass the buck. Accepts and acts on facts not feeling. Communicates quickly and doesnt wait on a solution to communicate an issue. Knows whats broken not working and can be improved.

Education/Experience:

• Bachelors degree Business Administration Supply Chain Logistics is preferred or equivalent work experience.
• 715 years of progressive experience in transportation and warehousing/distribution operations within a fast-paced environment.
• Proven expertise in managing transportation and warehouse functions with a strong track record of improving operational performance.

Demonstrated success in partnering with customers to enhance business outcomes.

Experience building and leading safety-focused cultures.

Strong background in implementing and managing KPIs to drive accountability and performance.

Familiarity with Lean principles and continuous improvement methodologies.

Proficient in using evaluating and training others on routing systems to increase operational efficiency.

Experience with warehouse and transportation management systems (WMS/TMS).

Skilled at fostering a high-trust high-performance team environment.

Demonstrated ability to coach and develop leadership and people management capabilities in others.

Knowledge Skills and Abilities:

Proficient in Microsoft Office Suite (Excel Word PowerPoint and Outlook).

Excellent written and verbal communication skills.

Effective leadership and motivational skills across various roles and functions.

Solid understanding of end-to-end supply chain operations and financial/business acumen.

Experience in customer relationship management strategies.

Knowledge of federal and state regulatory requirements (e.g. DOT EEOC OSHA).

Familiarity with Warehouse Management Systems (e.g. Koerber).

Familiarity with Routing Systems (e.g. RoadNet).

Experience with ERP systems (e.g. Profit21).

Working Conditions:

• Most of the time is spent sitting constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles.

• Must be able to work flexible hours during routinely critical times to support operations or other departments.

• This role is home based with travel up to 75% including frequent overnights.

Salary Range - $120000 - $150000

TireHub will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and laws.

TireHub maintains a drug-free workplace in accordance with state and federal law.