Registration Associate

B

FamilyFamily

GS6

General Service

Reason

Regular > Regular Assignment

June 20 2025

Registration Associate

Organizational Setting and Work Relationships
The Registration Associate is a member of the Registration team and is normally supervised by the Registration Officer. The Registration Associate is responsible for supporting all activities related to registration and with ensuring that registration is effectively used for the identification of specific protection needs for the management of operations and for the achievement of durable solutions.

Depending on the size and structure of the Office the Registration Associate may provide day-to-day supervision direction and support to UNHCR staff engaged in registration and related activities (including Reception Filing and Data Management staff) and monitors the efficiency and quality of registration processes identity and entitlement documentation activities and population data management. The Registration Associate collaborates closely with Protection Programme Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of registration activities.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.

Duties
- Assist in the implementation of registration strategies and methodologies for populations of concern.
- Assist in the supervision and daily running of registration team activities where required.
- Conduct registration interviews when required in accordance with registration standards and guidance.
- Provide counselling to and responds to queries from asylum seekers and refugees regarding UNHCRs registration procedures and their rights and entitlements.
- Maintain accurate and up-to date records and data related to all registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming including provision of identity and entitlement documentation.
- Draft correspondence and reports relating to registration activities in the operation when required
- Provide statistics and draft reports related to registration data as requested.
- In consultation with the supervisor make decisions related to the day-to-day operations of the registration unit and devise registration procedures which are efficient and effective.
- Draft and submit reports and statistics related to registration.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Social sciences;
Statistics;
Mathematics;
Information technology;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Good computer skills particularly in data management.
Desirable
Training in basic principles of international protection. Experience in working with UNHCR proGres software.

Functional Skills
*IT-Computer Literacy
IT-IT Refugee Systems & Applications
DM-Data Collection and Analysis
*DM-Data Management
CL-Programme/Project Mgmt (formulation implementation programme cycles and reporting)
TR-Training - Virtual and face to face
RG-Registration SoPs Design/Implementation
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.

As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.

Operational Context

India currently hosts more than 261000 refugees and asylum seekers. These include some 91000 Sri Lankan refugees and 73400 Tibetans directly assisted by the Government of India. There are 47881 individuals registered under UNHCRs mandate primarily from Afghanistan Myanmar and other countries. In addition around 49000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers.

As a result of reprioritization UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion.

With refugees and asylum seekers spread across 13 different locations across the country UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection and advocates on issues related to the use of alternatives to detention access to documentation amongst other key areas. UNHCRs office is in New Delhi and has a field presence in Chennai Tamil Nadu State.

Desired candidate profile

The Registration Associate will be a part of the registration team and report to the Assistant Registration Officer. The staff member will be responsible for supervising a minimum of three registration staff and has a role providing oversight of registration activities. The staff member will support with the implementation of UNHCR Indias registration and documentation strategy.

The Registration associate will be responsible for the day-to-day coordination of the registration activities carried out at the registration centre ensuring alignment with UNHCRs standards and policies. The staff member will provide technical and operational support to UNHCR registration staff focusing on enhancing the efficiency of registration and documentation processes implemented directly by UNHCR. The staff member will support the early identification of refugees and asylum seekers with specific protection needs.

The Registration Associate will coordinate with partner staff across India involved in registration and reception functions. The role includes monitoring the efficiency and quality of registration processes. Close coordination with other units at UNHCR is required in this role.

A minimum of 5 years of recent direct work experience with UNHCR in reception registration continuous registration biometrics documentation and filing procedures is required. Experience in working with vulnerable or traumatized individuals and strong cross-cultural communication skills are desired. Strong understanding of UNHCRs registration biometrics and documentation procedures is required. Proven record of oversight of registration activities is required including capacity building of partners.

Strong data analysis and report writing skills are desired. Proven record in the usage of proGres database Biometric Identity Management System (BIMS) and Microsoft Office applications such as Word and Excel is required. Excellent English writing skills attention to detail and ability to meet tight deadlines and strong organizational and time management skills are required. A demonstrated ability to deliver training including on-the-job coaching and guidance to UNHCR registration staff and partners is highly desirable.

Only short-listed candidates will be contacted and they may be required to undergo a written test and/or an interview. The selected candidate will work from UNHCRs Registration centre at New Delhi.

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

CL-Programme/Project Mgmt (formulation implementation programme cycles and reporting) DM-Data Collection and Analysis DM-Data Management IT-Computer Literacy IT-IT Refugee Systems & Applications RG-Registration SoPs Design/Implementation TR-Training - Virtual and face to face

Certifications

Information Technology - Other Mathematics - Other Social Sciences - Other Statistics - Other

Competencies

Accountability Analytical thinking Client & results orientation Commitment to continuous learning Communication Organizational awareness Planning & organizing Teamwork & collaboration Technological awareness

Additional Information

This position doesnt require a functional clearance