Investor Onboarding Specialist

About GP Fund Solutions:

GPFS is the fund administrator of choice for a wide range of clients in the US UK and EU. Every day with every decision and every client interaction our values serve as guideposts to improve the quality of our work and strengthen our employee and client relationships.

As a business that is all about people; culture isnt an initiative its an innate value thats critical to every decision we make. At GPFS people come first.

At GPFS diversity is a source of strength both from our people and ideas. GPFS is a collaborative team-oriented organization where we support each other both personally and professionally. Our culture is defined by our behavior our curiosity and our support of innovative ideas and perspectives.

Our inclusive culture supports and encourages our team members to try new things share ideas openly and always ask the question why. It brings us together and makes the team stronger by inspiring all to connect belong and thrive.

About Employee Benefits:

At GPFS we are committed to supporting our employees well-being and financial security. Our benefits include:

• Medical Dental & Vision Insurance We offer a multitude of competitive medical dental and vision insurance plans to help you find the coverage you need.
• Company-Paid Life Insurance Financial security for you and your loved ones with fully covered life insurance.
• PTO & Sick Time In addition to the major Holidays that GPFS recognizes our PTO & Sick Time policies provide flexibility for rest personal time vacation and illness. We strive to empower our teams to recharge and stay at their best both professionally and personally!
• 401k We want to help you invest in your future with our 401k plan!
• Hybrid Scheduling - After new hires surpass their probationary period they are able to partake in our hybrid scheduling.
• Office Amenities!

Position Summary:

The ideal candidate for this position would be an enthusiastic and motivated individual who works well in a team setting. The Client Services Associate role is dynamic fast paced and critical to the overall client service framework. Responsibilities included maintenance of financial and non-financial data administration of investor deliverables and preparation of various documents and reconciliations. The Client Services team works closely with the Financial Reporting team to ensure client service level agreements are being met and exceeded.


Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Initial entry of non-financial data sourced from original documentation.
• Changes to investor and investment non-financial information.
• Coordination and/or preparation of monthly reconciliation.
• Communicating with clients and other GPFS team members to receive open items clarify requests and provide real-time status updates.
• Uploading of documents and creation of campaigns within various industry-specific online portals including coordinating with internal teams on timing and completion.
• Support and/or review the completion of projects addressing client requests or internal operational objectives.
• Development and coordination of initial CRM data from original documentation.
• Data extraction and entry into templates and systems.
• Support of data migration projects.
• Development of schedules used by Financial Reporting teams.
• Conducting screening for new investors.

Required Education and Experience:

• Associate degree in Accounting Finance or related field of study.
• 1 years of administrative or other related experience.
• Proficiency with software related products such as Microsoft programs (Excel Word Outlook Teams and OneNote).

OR

• Bachelors degree in Accounting Finance or related field of study.
• 0 years of administrative or other related experience.
• Proficiency with software related products such as Microsoft programs (Excel Word Outlook Teams and OneNote).

Competencies:

• Strong interpersonal skills with the ability to collaborate effectively in a dynamic team environment.
• High integrity credibility and a strong commitment to the companys mission and values.
• Adaptability and multitasking ability thriving in a fast-paced and evolving environment.
• Excellent organizational and time management skills with a proven ability to handle multiple priorities.
• Strong analytical skills with the ability to research troubleshoot and resolve complex issues.
• Effective communication skills both written and verbal to interact with various stakeholders.

GPFS Vision:

Our purpose is to create enduring relationships with our employees and clients by consistently delivering exceptional opportunities and service.

GPFS Value Statement:

Investing in people and culture.

GPFS Core Values:
Camaraderie - Being supportive of one another and celebrating each others successes.
Excellence - Consistently delivering exceptional work and going above and beyond.
Empowerment - Fostering a deep sense of agency and ownership over ones choices and actions.
Innovation - The drive to think differently and solve problems creatively.
Inclusion - Recognizing individuals unique strengths and perspectives with mutual trust and respect.

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