DescriptionPosition Summary
The Sales Executive executes the merchandising of group contract business transient and/or extended stay sales opportunities by using Marriotts sales information systems and technology. The Sales Executive serves as the point of contact between customers GSO Sales Managers/Directors and the properties. In this role the Sales Executive utilises sales techniques to maximize revenue and build customer loyalty.
Scope
The Sales Executive - Global Sales Organisation provides support to the GSO.
- Location requirements: The Sales Executive - Global Sales Organisation is to be located at the London office.
- Travel Requirements: There is occasional (<10%) business travel
- Language Requirements: English (fluent with business proficiency) Additional language skills preferred
Expected Contributions
Managing Work Projects and Policies
- Evaluate qualify and respond to leads in a professional and timely manner. Majority of communication will be via telephone email and SFAWebCI/TY. Leads and follow-up communication from hotels will be generated through SFAWebCI/TY.
- Act as the liaison between the customer and hotel(s) to present rate proposals maximize or convert potential bookings and close the sale.
- Generate contracts to finalize sales transactions.
- Ensure business is transitioned to designated property appropriately and in a timely manner for proper service.
- Provide service to customers to grow account share on behalf of MI across the enterprise.
- Participate on project and account teams executing activities that support strategic account management and team-based sales models.
- Join sales managers on sales calls as appropriate.
- Provide sales program/event coordination (e.g. Meetings Excellence sales missions trade shows) reporting support and/or general administrative support as needed.
MaintainingBusiness Goals
- Establish and maintain complete and up-to-date lead response information in SFAWebCI/TY and alternate information systems to ensure accurate reporting.
- Assist with the closing of business opportunities to ensure team and departmental goals are met.
- Generate and organise sales reports utilising internal data systems (e.g. SFAWebCI/TY MRDW).
- Support operating budgets and venue targets to support the GSO business plan.
- Monitor and evaluate GSO office processes and procedures; recommend improvements as necessary.
Demonstrating and ApplyingDiscipline/Functional Knowledge
- Use standard software applications such as MS Office SFAWebCI/TY MRDW etc.
- Act decisively to recover from mistakes. Know how to develop/propose/initiate solutions and when to involve a leader.
- Act independently to improve and increase skills and knowledge.
Contributing to Teams
- Navigate the MI organisation to achieve collaboration by leveraging relationships and knowledge.
- Identify and cultivate relationships with key colleagues and stakeholders in other parts of the organisation.
- Work effectively in a virtual team-based environment.
Additional Responsibilities/Competencies
- Prepare edit and proofread written documents to ensure accuracy and completeness.
- Express oneself clearly concisely and effectively through written and verbal communications.
- Approach opportunities with a positive open mind.
- Display creativity and innovation to identify opportunities to improve departmental processes and programs that will enhance team productivity and/or business results.
- Gain the confidence and trust of others through consistent demonstration of authenticity and ethical standards.
- Maintain confidentiality of proprietary materials and information.
- Perform special projects and other duties as assigned.
Others
- Performs other duties as assigned to meet business needs as well as to ensure teamwork
- Complies with Marriott Hotel Limited Regional Office policies and procedures
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
IC