Outlet Assistant Store Manager

Come join the team that is reinventing home! Wayfair is hiring an Assistant Store Manager for our returns Outlet retail store! If you are looking for rapid growth constant learning and dynamic challenges Wayfairs Outlet store might be the future home for your career.

What youll do:

• As an authentic brand ambassador for the Wayfair family lead and create a best in class customer experience by connecting them with the worlds biggest and best home online assortment brought to life in our stores.
• Assist the Store Manager in bringing the Wayfair brand family to life by building a high performing customer centric team and actively linking them in an authentic way to all channels.
• Lead and develop a team of Sales Associates to meet sales goals
• Master our brand story and be able to share our brand with polished communication personal appearance and professionalism.
• Consistently recruit hire and retain a salesforce that delights and inspires our customers while driving sales.
• Build a talent pipeline both internal and external to deliver budgeted sales and best in class customer experience
• Build schedules that allow for best in class customer service meet all operational business requirements and are fair and balanced for associates.
• Maintain leadership presence through effective floor management and resource allocation.
• Identify customers needs and balance with operational requirements to meet customer experience standards.
• Perform opening and closing routines and provide supervision to ensure the store is meeting financial goals and associates are providing best in class service to our customers.
• Foster and instill a culture of accountability and continuous feedback to promote a profitable positive and dynamic environment.
• Assist the Store Manager in leading a team to always use good judgment; demonstrate a culture of ethical conduct security and compliance.
• Ensure the team feels supported and inspired daily; Treat all personnel internally and externally with respect empathy and inclusion.
• Manage stockroom organization and supply levels to maximize efficiency safety and productivity to support sales floor replenishment.
• Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand.
• Manage and monitor stock levels merchandise adjacencies presentations signing and assortment in all departments to ensure the sales-floor is adequately stocked. Maintain visual standards required by Wayfair and Tanger Outlets.
• Participate in operational store activities as needed: bringing new products to the floor floor sets replenishment substitutions and general store upkeep.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
• Live by emulate and guide by our People Principles every day.

Physical Requirements:

• While performing the duties of this job the employee is frequently required to stand walk talk and hear. The employee frequently is required to handle or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop kneel crouch or crawl. The employee must regularly frequently or occasionally lift and/or move up to 50 lbs
• Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

Work Schedule:
At Wayfair and our family of brands we strive to provide our employees with a work schedule that protects their work/life balance and takes their scheduling preferences into consideration. Please understand due to the nature of the retail industry your shift schedule will vary. However we will work to provide you with your schedule a minimum of 2 weeks in advance and you will have the opportunity to trade with teammates as needed.