Medical Assistant Novice II
Medical Assistant Novice II
Posted on :
16-06-2025
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1 Vacancy
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Job Description
Overview
At Houston Methodist the Medical Assistant Novice II position is responsible for assisting in the delivery of health care and patient care management for the physician practice under the guidance of a Sr. Medical Assistant or Clinical Coordinator. This position will include actively participating and supporting primary clinical teams. The Medical Assistant Novice II position will work with and receive supervision from the physicians nurse practitioners physician assistants and RNs. This position is responsible for assigned non-nursing functions. The Medical Assistant Novice II position practices Patient and Family Centered Care in concert with Houston Methodist values of Integrity Compassion Accountability Respect and Excellence.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth dignity and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Practices the Caring and Serving Model
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)
- Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience
- Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
- Actively supports the organizations vision fulfills the mission and abides by the I CARE values
Responsibilities
PEOPLE ESSENTIAL FUNCTIONS
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
- Provides follow-up contact with patient as appropriate to ensure compliance with recommendations-medications lab/x-ray specialist visits PCP visits dieticians CDE etc.
- After visit reviews summary with patients when appropriate; develops a workflow to ensure smooth transition of care for patients.
- Collaborate with the patients physicians and other care team members assessing the patients progress toward individual health care goals.
- Seeks guidance from interprofessional health care team when needed and applies feedback to improve patient outcomes. Follows channels of communication for effective problem solving.
SERVICE ESSENTIAL FUNCTIONS
- Prepares patients for examination and treatment by escorting them from the waiting area to the exam room.
- Provides care to patients assigned within department defined limits. Anticipate the needs of the specific patient population.
- Obtains and documents vital signs chief complaints medication reviews medical and social history.
- Educates patients about self-management tasks they can undertake to gain greater control of their health status.
- Applies expected behaviors and actions which contributes to department score for patient satisfaction.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Complete pre-visit planning workflow prior to visit whenever possible including completing and/or requesting appropriate documentation.
- Assists with care coordination with hospital ER consulting physicians and/or community resources when appropriate to including handling of triage patient calls.
- Prepares cleans and maintains exam and treatment rooms. Assists with maintaining cleaning and stocking of equipment and supplies as established in assigned department.
FINANCE ESSENTIAL FUNCTIONS
- Assist with patient care in the health care continuum to achieve optimum outcomes in a safe and cost-effective manner.
- Manages time effectively and prioritizes daily tasks minimizing incidental overtime seeking assistance as appropriate. Uses resources efficiently; does not waste supplies.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Identifies own learning needs consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Participate in professional development activities. Completes and updates My Development plan (MDP) on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION
WORK EXPERIENCE
- High School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of post-secondary education etc.)
WORK EXPERIENCE
- Completion of one year in Novice I program or a Medical Assistant Externship program
- Health care experience preferred
License/Certification
LICENSES AND CERTIFICATIONS - REQUIRED
LICENSES AND CERTIFICATIONS - PREFERRED
- RMA - Registered Medical Assistant (AMT) OR
- CMA - National Certified Medical Assistant (NAHP) -- American Association of Medical Assistant OR
- CMA - National Certified Medical Assistant (NCCT) OR
- CAAMA - Credentialed member American Academy of Medical Administrators (AAMA) OR
- CCMA - National Certified Clinical Medical Assistant (NHA) OR
- EMT - Emergency Medical Technician - State Certification AND
- BLS - Basic Life Support (AHA)
LICENSES AND CERTIFICATIONS - PREFERRED
- CPT - Phlebotomy Technician Certification
KSA/ Supplemental Data
KNOWLEDGE SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluations
- Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Knowledge of medical practice and care of patients and ability to assist with examinations diagnostic and treatment procedures knowledge of medical equipment and instruments
- Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
- Ability to interpret adapt and apply guidelines and procedures; ability to use good reasoning and judgment
- Ability to establish and maintain effective working relationships with patients medical staff co-workers and the public; ability to work with peers in a team situation
- Provide safe patient centered compassionate and competent care ability to obtain vital signs
- Completes required continuous training and education including department-specific
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform Yes
- Scrubs Yes
- Business professional No
- Other (department approved) Yes
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.
- On Call* No
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area No
Company Profile
With locations throughout the Greater Houston area Houston Methodist Primary Care Group (HMPCG) is dedicated to providing quality patient care for the entire family. HMPCG is proud to be a part of Houston Methodist and its family of hospitals ensuring efficient access to specialty and hospital services whenever the need arises. As members of the Greater Houston community HMPCG is committed to the well-being of its patients providing the right care at the right time in convenient locations throughout the Houston area.
Employment Type
Full-Time
Key Skills
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