Computer Operations Manager - Immediate Need
Computer Operations Manager - Immediate Need
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Job Description
Job Title: Computer Operations Manager 2
Location: Nashville TN
Job Summary:
Under general supervision the Computer Operations Manager 2 is responsible for professional-level managerial work of considerable difficulty in overseeing data center operations including computer processing data entry production control and scheduling. The role may involve managing all major functional areas at a moderate-sized or moderately complex site a subset of functions at a large/complex site or serving as an off-shift manager for a large-scale operations center.
Distinguishing Features:
This position may be responsible for:
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Managing all major operational functions at a medium-sized or moderately complex IT site
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Overseeing select functional areas within a large/complex data operations center
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Acting as the off-shift site manager overseeing all IT operations
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Managing a sub-function or supervisory role within a centralized Office for Information Resources (OIR) framework
This role is distinct from Computer Operations Manager 1 which typically involves smaller or assistant-level scopes and from Computer Operations Manager 3 which covers the most complex enterprise-level IT operations environments.
Key Responsibilities:
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Assigns trains evaluates and supervises IT operations personnel; makes staffing recommendations including hiring promotions or disciplinary actions
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Plans and prioritizes system workload and scheduling to maximize efficiency and minimize conflicts
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Interfaces with systems analysts department leaders and upper management to troubleshoot and phase in new systems effectively
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Ensures quality control over all computer inputs and outputs; investigates errors and directs corrective actions
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Analyzes workflow staff utilization and operations to recommend improvements in process cost and quality
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Evaluates hardware/software needs and recommends upgrades to support future system requirements; manages implementation and testing of new technologies
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Enforces IT operations policies and procedures; may also author or revise site-specific process documentation
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Oversees the preparation and maintenance of logs reports and records related to system activity and staff performance
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Trains subordinate staff in system operations production control and scheduling procedures
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May coordinate operations across multiple remote data processing locations offering technical and procedural guidance
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May support IT analysts in conducting feasibility studies related to new system implementations or administrative automation
Minimum Qualifications:
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High school diploma or equivalent required
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Significant experience in computer operations or data processing environments
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Demonstrated ability to lead teams in a 24/7 operations setting
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Hands-on experience with distributed or mainframe environments preferred
Preferred Qualifications:
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Associates or bachelors degree in Computer Science Information Technology or related field
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Experience in ITIL-based operations or service delivery models
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Familiarity with job scheduling systems backup tools and mainframe or midrange platforms
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Experience in state government or large enterprise environments is a plus
Special Requirements:
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A valid vehicle operators license may be required for some assignments
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Must be available to work off-shifts or rotating schedules if required
Thanks & Regards
Adarsh Mallik IT Recruiter
LinkedIn
CENTSTONE SERVICES
3400 State Route 35 Suite 9B Hazlet New Jersey 07730 USA.
Employment Type
Full Time
