Ideal candidate for the Operations Administrator:
Compliance & Operations Manager Behavioral Health Services sector
Background & Education
- Degree: Bachelors in business administration (masters in healthcare administration preferred)
- Certifications: CARF Accreditation Training Certified Compliance Ethics
- Professional (CCEP) a plus
Experience:
- 3 years in a leadership role within a behavioral health or healthcare setting
- 3 years in compliance licensing and regulatory oversight
- Familiar with CMH (Community Mental Health) systems and documentation
- Experience managing audits corrective action plans and policy development
Key Skills
- Leadership & Mentorship: Proven ability to coach and develop teams especially Operations Associates
- Compliance Expertise: Deep understanding of licensing CARF standards and CMH requirements
- Communication: Skilled in liaising with guardians vendors support coordinators and internal teams
- Documentation Oversight: Experienced in managing IPOS Behavior Plans Crisis Plans and incident reporting
- Training Coordination: Manages refresher training schedules (CPI CPR TB Rights)
- HR Oversight: Familiar with compensation planning background checks and onboarding processes
Personality Traits
- Detail-Oriented: Catches compliance gaps before they become issues
- Ethical & Professional: Holds self and others to high standards of care and conduct
- Flexible: Willing to work evenings/weekends as needed
- Collaborative: Builds strong relationships across departments and with external partners
- Proactive: Anticipates challenges and implements solutions before problems arise. Technology: Tools
- Proficient in internal communication platforms (e.g. FIN)
- Comfortable with digital documentation systems and audit tools
- Familiar with HR and training software
Motivations
- Passionate about improving care standards for vulnerable populations
- Driven by the opportunity to shape policies and ensure ethical practices
- Enjoys mentoring and building high-performing teams