Sr HR Manager - Generalist Remote South Africa -
Sr HR Manager - Generalist Remote South Africa -
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Job Description
Sr. HR Manager
Full-Time RemoteUS working hours: 9:30 to 6:30 pm Eastern timezone
About Us
We are a fully independent minority-owned creative agency based in New York. We help brands unlock their mojo by creating work that starts movements stokes fandoms and seizes cultural moments delivering real results for Fortune 500 companies bold enough to break convention.
We work with brands like TikTok Lululemon Chime and Rivian to launch ideas that earn attention and build lasting relevance.
We re not in it for the trophies but we re proud when the work gets noticed. From being named Ad Age s Small Agency of the Year to picking up a Grand Effie a few Gold Lions and more than a dozen One Show awards.
About You
As we continue to grow we re looking for a strategic and operationally strong Senior People & HR Lead to take full ownership of our People & Culture function. You ll be the agency s go-to HR expert partnering directly with leadership to drive growth engagement and operational excellence.
Position Summary
As the Senior People & HR Lead this is a high-impact senior-level role designed for someone who can think strategically execute operationally and thrive in a fast-paced creative environment. You ll partner with leadership to define our people strategy oversee HR operations globally manage our freelance and full-time talent needs and drive culture-building initiatives. If youre proactive people-first and ready to help us scale intentionally we want to hear from you.
Strategic People Leadership
- Serve as a thought partner to the SVP of Operations and senior leadership on all people-related strategies.
- Lead and scale all core HR functions: recruiting onboarding performance compensation benefits and compliance.
- Manage all freelance contracts and engagements including documentation rate tracking onboarding and ensuring alignment with company policies and legal standards.
- Administer and support employee leaves of absence including maternity paternity medical and personal leaves in accordance with company policy and applicable laws.
- Act as the primary liaison with our payroll and benefits vendor (Justworks) managing enrollments questions payroll cycles and issue resolution.
- Partner with external employment counsel on employee separations including voluntary exits and terminations for cause ensuring compliance with local laws and fair documented processes.
- Build and implement HR policies systems and processes aligned with our values and creative culture.
- Provide counsel on employee relations organizational design and talent planning.
- Oversee HR compliance across U.S. and international jurisdictions.
- Select manage and optimize HR systems and tools (HRIS ATS payroll etc..
Talent & Organizational Development
- Create update and maintain job descriptions and clearly defined roles and responsibilities across departments.
- Collaborate with department leads to build team structures and support org design efforts.
- Design implement and manage a consistent performance review process and cadence that supports clarity accountability and employee growth.
- Maintain and evolve performance tools feedback practices and competency frameworks to align with company goals.
- Establish and manage frameworks for career growth succession planning and role clarity.
- Support a culture of continuous feedback performance excellence and learning.
Talent Acquisition & Culture
- Own and evolve talent acquisition strategy with a focus on quality equity and speed.
- Lead onboarding programs that drive alignment engagement and productivity from day one.
- Support DEI employee engagement and recognition programs.
- Act as a steward of the agency s creative human-first culture.
People Analytics & Reporting
- Track and analyze key HR metrics (e.g. headcount retention DEI hiring funnel engagement).
- Use data insights to inform leadership decisions and continuously improve People operations.
- Deliver regular reporting on HR initiatives risks and outcomes.
What You Bring
- 7 years of progressive HR experience with at least 3 years in a senior or leadership-level role.
- Experience working directly with U.S.-based companies and leadership teams.
- Strong knowledge of employment law HR best practices and international compliance.
- Proven ability to build HR infrastructure in a fast-growth creative or startup environment.
- Outstanding communication coaching and collaboration skills.
- Proficiency in HR software and remote tools (Slack Zoom).
- High emotional intelligence and ability to balance people-centricity with business needs.
- Strong English fluency and comfort working across time zones.
Nice to Have
- Prior experience working in an advertising media or creative agency environment.
- Familiarity with U.S. and international labor law compliance.
- Experience with organizational design or change management initiatives.
- Background in remote-first or distributed team models.
What We Offer
- A senior-level role with global impact at a mission-driven creative agency.
- Full-time remote work with flexible hours.
- A high-performing creatively ambitious team and a culture of collaboration.
- The opportunity to build and lead a modern People function from the ground up.
- Autonomy trust and room to innovate.
Requirements
- 7 years of progressive HR experience with at least 3 years in a strategic HR leadership role.
- Experience working in or with U.S.-based companies and leadership teams.
- Proven success scaling HR operations and culture in a high-growth creative or agency environment.
- Deep understanding of employment law compliance and best practices across multiple regions.
- Strong interpersonal and communication skills with a coaching mindset.
- High level of discretion professionalism and integrity.
- Proficiency with HR platforms (e.g. BambooHR Gusto Greenhouse or equivalents).
- Excellent written and spoken English.
- Able to work autonomously across time zones and in a remote-first setup.
Employment Type
Full Time
