Incentive Operations Analyst (Hybrid)

Summary

The Incentive Operations Analyst plays a critical role in driving performance transparency and process improvement across our clean energy incentive programs. This role combines data analysis operational insight and project coordination to track key metrics identify opportunities for optimization and support cross-functional initiatives. The ideal candidate is a detail-oriented problem solver who can translate complex data into clear actionable insights and contribute to the seamless execution of incentive workflows. This is a high-impact position for someone passionate about operational excellence and solar energy.

This is a hybrid position located in one of our Centers of Excellence: New Orleans LA; Houston TX; Salt Lake City UT; Denver CO.

Essential Job Functions

• Build maintain and optimize dashboards to track SLA performance incentive throughput backlog volume revenue timing and cycle times
• Analyze operational and automation-generated data to detect revenue leakage process delays inefficiencies and performance bottlenecks
• Monitor incentive program performance across multiple states and program types (e.g. RECs PBIs rebates)
• Deliver recurring reports and insights for business reviews executive updates and operational leadership
• Prepare internal and external slide decks to communicate key insights updates and performance summaries
• Collaborate cross-functionally with operations product and executive teams to forecast capacity and support effective resource prioritization
• Lead or support discrete projects and initiatives (e.g. backlog reduction REC registration sprint process audits)
• Support new program rollouts including workflow mapping documentation and project tracking
• Update trackers and program dashboards to monitor progress against goals and deadlines
• Assist with time-sensitive tasks such as REC and state incentive submissions internal process audits or cross-functional initiatives
• Contribute to the documentation of SOPs and internal knowledge for team continuity and onboarding
• Other duties as assigned by leadership

Qualifications & Requirements

• 24 years of experience in operations analysis business intelligence project coordination or a similar analytical role
• Bachelors degree in business public policy environmental science data analytics or a related field
• Proficiency in Excel/Google Sheets (including pivot tables) SQL and data visualization tools such as Tableau Looker Power BI or Sigma
• Strong analytical thinker with a bias for actionable to turn complex data into actionable insights and clear recommendations
• Highly organized and detail-oriented with the ability to manage multiple workflows and priorities concurrently
• Excellent written and verbal communication skills; confident creating executive-facing slide decks and communicating data insights
• Comfortable working independently and navigating ambiguity while collaborating effectively across departments
• Demonstrated interest in clean energy incentive programs or operational excellence a plus
• Bonus: experience with Salesforce or similar platforms and familiarity with energy incentives (RECs PBIs etc.)

Physical Demands

The physical requirements outlined are essential for performing the core duties of this role.

• Primary responsibilities involve regular speaking listening standing walking using hands to handle or feel objects and reaching with arms.
• Occasionally the role may require sitting climbing balancing stooping kneeling crouching or crawling. Employees must be able to frequently lift and move objects weighing up to 10 pounds and occasionally up to 40 pounds.
• Vision requirements include the ability to focus at close and long distances distinguish colors maintain peripheral awareness perceive depth and make precise focus adjustments.

EEO Statement

PosiGen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin ancestry marital status age physical or mental disability or status as a protected veteran. We also consider for employment qualified applicants with arrest and conviction records consistent with applicable laws. If reasonable accommodation is needed to participate in the job application interview process or onboarding please reach out to or to request an accommodation.