C004267 Senior Technician (AV/VTC Support) (NS) - THU 26 Jun
C004267 Senior Technician (AV/VTC Support) (NS) - THU 26 Jun
Posted on :
15-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Description
Requirements
Deadline Date: Thursday 26 June 2025
Requirement: Senior Technician (AV/VTC Support)
Location: Norfolk VA US
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 676
Required Start Date: 11 August 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO SECRET
Duties and Role:
- Support the VTC and audio/visual (VTC and A/V) services provided by the CSU in accordance with extant service level agreements and other formal service provisioning arrangements;
- Coordinate directly with the relevant front office staff to provide VIP level VTC facilitator services to FOGOs and HQ staffs;
- Coordinate with customer OPR to establish requirements for VIP conference support (i.e. VTC and A/V) translate that requirement into agreed service provisioning in accordance with the extant service level agreement and manage the delivery of the agreed services;
- Support the Agencys VTC Network Operations Centre to ensure seamless service delivery across the NATO enterprise and as required function as the Agencys gateway for establishing VTCs between the NATO enterprise and external customers in N. America with a particular focus operational VTCs between the USN afloat assets and afloat assets from the other Allies;
- Support the Senior Technician as the alternate CIS point of contact (POC) for VTC and A/V asset management and provide first & second line support for the managed assets in accordance with service agreements and applicable support contracts throughout the CSU Norfolk area of geographic responsibility (AoGR);
- Support NCIA NDW VTC Engineers to maintain of NATO WIDE VTC Infrastructure systems support the team as field engineer whenever required to update or replace obsolete subsystems
- Function as the NCI Agency point of presence in N. America for all VTC and A/V services including the supporting the management of industry contracts;
- Be the subject matter expert for all VTC and A/V matters including the development of courses of action and applicable risk assessment;
- Perform other duties as may be required.
Requirements
Skill Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- At least 5 years relevant experience as a VTC and Audio Visual Technician;
- Practical experience in planning installing or maintaining audio/visual equipment and their associated voice or data terminal line and routing equipment;
- Experience in the installation maintenance and repair of Audio/Visual and simultaneous interpretation equipment;
- Experience in a customer service support environment;
- Experience in a problem and incident management.
It is considered highly desirable if you can demonstrate:
- Prior experience of working in an international environment comprising both military and civilian elements;
- Cisco Certified Network Associate (CCNA) Certified;
- Polycom Certified Videoconferencing Engineer (PCVE) Certified;
- Info Comm AV Installation Level 1: System Fabrication;
- NATO Video Tele Conferencing Servers (VTC MCU) Course;
- NATO HD Video Tele Conferencing Facilitator (VTC HD);
- Working knowledge of Crestron / Extron Control Units.
Required Experience:
Senior IC
Employment Type
Contract
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
