Technical Consultant

Technical Consultant

Location: Hyderabad India

Employment Type: Full-Time; Salaried

Compensation: Base Salary Bonus Benefits

Job Description

About Us:

At Innovapptive we are bringing the industrial front-line worker back-office and assets together. Our platform is the only patented and Code-Free connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic tedious & labor intensive paper-based processes for maintenance operations & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps while the back-office has real-time visibility into the front-line workforce with better planning scheduling adoption monitoring and actionable insights. Some of the worlds largest brands such as Newmont Mining Dominion Nuclear Hess Shell UNICEF ConocoPhillips Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime productivity safety and talent challenges while delivering jobs better faster cheaper and safer.

We are backed by Tiger Global Management a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the worlds Unicorn brands such as Spotify Netflix Facebook LinkedIn Amazon Peloton Harrys Ola Flipkart Freshworks and many more!

Recently we have announced our Series B funding led by Vista Equity Partners a leading global technology investor with participation from Tiger Global Management our existing Series A investor. Vista invests in mission-critical software businesses that have a clear purpose and a demonstrated track record of success such as Innovapptive.

Our mission is made possible by Innovapptives most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product we have seen monumental growth in our workforce and we constantly look for exceptional talent to join us. At Innovapptive you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee.

The Role

We are seeking an exceptional Technical Consultant to join our team and play a pivotal role in collaborating with our Customers Product Managers and professional services teams. As an expert you will work with customers during the different phases to define the requirements principles and models that guide technology services decisions in alignment with customer strategic IT and enterprise goals. You will work closely with cross-functional teams Customer Solution Architects to design and implement best-in-class Industrial SaaS solutions tailored to this critical domain to advocate the value identified in integration models. You will serve as the trusted advisor for our customers guiding them through the successful integration deployment and architectural alignment of Innovapptives Connected Worker SaaS Platform with their existing enterprise systems. You will provide advisory integration support scalable deployments on public/Private cloud platforms and lead end-to-end solutioning for ETL. Your role combines architecture hands-on implementation and cross-functional collaboration.

If this opportunity excites you we encourage you to apply even if you do not meet all of the qualifications:

How You Will Make an Impact:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cloud Architecture & Solution Advisory

• Engage with customers (Architects/SMEs) to understand their cloud infrastructure and recommend scalable secure deployment architectures for Innovapptives Connected Worker SaaS Solution (on AWS must/Azure/GCP)
• Guide customers on best practices for SaaS adoption API consumption middleware strategy and cloud security configuration.
• Responsible for defining architecture standards frameworks and guidelines based on our product tech stack and architecture. Directly participates in the governance process for reviewing specific solutions to ensure they are properly leveraging published frameworks and standards

Integration Solutioning

• Analyse existing ERP/CRM systems (SAP PM/MM Maximo Salesforce Oracle etc.) and design integration solutions using middleware (CPI BTP MuleSoft PI/PO Dell Boomi etc.).
• Lead integration planning and mapping sessions with client architects and SMEs to identify business-critical data flows and transformation logic.

ETL & Data Flow Enablement

• Architect and document ETL pipelines and data transformation rules for clean and consistent integration between Innovapptive and customer systems.
• Ensure reliable and efficient data ingestion using secure APIs OData REST SOAP or event-based mechanisms.

Security IAM & Compliance

• Implement security best practices for data exchange including OAuth 2.0 OpenID TLS/SSL encryption (AES RSA) and secure token handling.
• Support identity federation using SSO MFA and enterprise IdPs (Azure AD Okta etc.).
• Ensure adherence to GDPR CCPA and other data privacy regulations.
• Understanding security monitoring tools and techniques to detect and respond to security incidents. Knowledge of logging and auditing best practices to track system activity and identify anomalies.

Deployment & Customer Support

• Support deployment of Innovapptive solutions in customer environments ensuring performance stability and maintainability.
• Guide client teams through testing go-live planning and post-deployment support cycles.

Collaboration & Enablement

• Act as a liaison between customer technical teams internal product engineering and delivery teams.
• Provide enablement and onboarding support to client IT teams and partners.
• Document integration and deployment architecture and conduct knowledge transfer sessions.

Personality Traits

• Strong Logical Reasoning: Ability to analyze complex problems break them down into smaller components and identify root causes.
• Analytical Thinking: Skill in gathering and interpreting data to draw informed conclusions and make data-driven decisions.
• Problem-Solving: A proactive approach to identifying and resolving issues developing innovative solutions and implementing effective strategies.
• Critical Thinking: The ability to question assumptions evaluate evidence and consider multiple perspectives to arrive at sound judgments.
• Requirements Gathering: Work closely with customers and internal stakeholders to gather and prioritize maintenance and reliability requirements translating them into actionable product features.
• Stay Current: Stay up to date with the latest technological trends emerging technologies and competitive offerings to ensure our solution remains at the forefront of the field.
• Rapid Iteration and Execution: Champion a culture of speed and agility driving rapid product iteration and execution. Set high bars for quality efficiency and speed-to-market. Break down complex problems into actionable steps and relentlessly prioritize delivering results quickly.
• Leadership Mindset: Lead & mentor Integration Security team daily and through complex multi-phased delivery projects and provide hands-on delivery guidance
• Customer-Centric Mindset: Deeply understand our target customers their pain points and needs. Conduct user research customer interviews and usability studies to gather insights and validate product decisions. Advocate for the customer throughout the product life cycle and be their voice in the organization.
• Cross-Functional Collaboration: Collaborate closely with engineering design marketing professional services and sales teams to align on product design and development. Foster a culture of collaboration transparency and cross-functional excellence. Work closely with engineering to deliver high-quality products on time and within budget.
• Data-Driven Decision Making: Utilize data analytics and metrics to make informed decisions. Monitor key product metrics conduct A/B testing and perform user behavior analysis to gain insights. Leverage data to iterate on features optimize user experiences and drive product success.
• Startup Mindset: Thrive in a dynamic fast-paced startup environment. Embrace ambiguity and take ownership of challenges. Display entrepreneurial spirit innovative thinking and a willingness to take calculated risks. Be adaptable resilient and results oriented.

What You Bring to the Team:

• Bachelors degree in Computer Science Information Technology or related field.
• Deep knowledge of microservices architecture and API strategy development.
• 5 - 8 years in Enterprise SAAS Application Integration and Cloud Architecture.
• Experience in deploying and integrating SaaS platforms with ERP/CRM systems (i.e. SAP PM/MM Maximo Oracle SFDC etc.)
• Proficient in REST/OData/SOAP web services middleware (CPI/BTP/ESB/MuleSoft) and scripting tools.
• Hands-on experience with public cloud platforms (AWS Must Azure or GCP).
• Solid grasp of networking/security protocols (HTTPS IPsec TLS) IAM (SSO MFA) and API management.
• Familiarity with integration/security tools like Postman Swagger Wireshark Fiddler etc.
• Familiarity with data encryption techniques (AES RSA) to protect sensitive data during transmission and storage. Knowledge of data privacy regulations (GDPR CCPA) and data protection best practices.
• Proficiency in securing API endpoints with measures like rate limiting input validation and output encoding.
• Good to have Experience on SAP as backend SMP SDK SAP HANA would be an additional advantage.

Preferred:

• Good to have TOGAF certification or equivalent enterprise architecture background.
• Hands-on experience with mobile-first field operations solutions.
• Prior exposure to Connected Worker technologies or frontline digitization.
• Experience working in a fast-paced startup or SaaS environment.

Soft Skills:

• Strong problem-solving and analytical thinking in technical and business contexts.
• Excellent communication and client-facing skills.
• Passion for innovation customer success and digital transformation.
• Ability to travel is needed to work closely with clients and internal teams

Innovapptive does not accept and will not review unsolicited resumes from search firms.

Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race color religion or creed alienage or citizenship status political affiliation marital or partnership status age national origin ancestry physical or mental disability medical condition veteran status gender gender identity pregnancy childbirth (or related medical conditions) sex sexual orientation sexual and other reproductive health decisions genetic disorder genetic predisposition carrier status military status familial status or domestic violence victim status and any other basis protected under federal state or local laws.