Junior Customer Supply Chain
Junior Customer Supply Chain
Posted on :
14-06-2025
Employer Active
1 Vacancy
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Job Description
Your responsibilities:
- Manage customer orders: entry and follow-up (local and export).
- Handle and respond to all customer requests
- Follow up back-orders and produce status reports
- Automotive telephone sales
- Handling very low level Technical enquiries on parts availability.
- Manage goods return process and credit requests
- Support sales and marketing in promotional activity.
- Data management (including electronic orders)
- Handle technical queries appropriately including part number interpretation
- Corporate Audit Champion Automotive Aftermarket East Africa Region
- Internal Audit Champion Automotive Aftermarket East Africa Region
- Steering SGS for Automotive Aftermarket Test Reports East Africa Region
- Steering SGS for Automotive Aftermarket Bosch Statement of Registration East Africa Region
- Automotive Aftermarket Interface with KEBS for documentation requests East Africa Region
- Automotive Aftermarket Interface with KRA for TIMS Kenya
- Automotive Aftermarket interface with Bureau Veritas
- Any other duties that may be assigned
Qualifications :
Education:
- Degree in supply chain / logistics or related field.
- Intermediate level MS Excel
- Vast exposure and drive for digitization.
- Customs and Foreign trade exposure.
- Logistical background.
Experience and knowledge:
- Computer literate experienced in MS Office
- SAP knowledge experience is essential
- Good understanding of the supply chain processes
- Automotive parts sales experience an advantage
- Bosch Automotive product knowledge an advantage
- Strong team player.
- Mentor to others.
Your personal characteristics and skills:
- Solutions driven.
- Strong Customer Service focus.
- Fluent in English (speak read and write)
- Able to handle pressure sense of urgency
- Good communication skills telephone and e-mail
- Pleasant nature reliable and able to mix with external parties
- Analytical and detail oriented.
- Demonstrate Leadership ability.
Additional Information :
Major Challenges:
- Dealing with feedback from external parties
- Managing stakeholder expectations internally
- Balancing long lead time operational delivery with within the call center environment
- Managing tight delivery deadlines
- Project management
- Soft leadership topics
- Understanding West African & Central African trade and logistical markets as it relates to Customer behaviour and logistical requirements.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
Key Skills
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