Business Analyst/ Identity and access management
Business Analyst/ Identity and access management
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Job Description
Are you a dynamic and talented individual with a passion for turning raw data into actionable insights that drive strategic decision-making If you thrive in a collaborative environment have a keen knack for problem-solving and possess excellent communication skills we invite you to embark on an exciting journey with us. We are on the lookout for a highly skilled Business Analyst to join our innovative team and contribute to shaping the future of our organization.
At Sutherland we believe in the power of data to transform businesses and create meaningful impact. As we continue to push the boundaries of innovation we are seeking a professional who can bring a fresh perspective a wealth of expertise and a commitment to excellence.
Qualifications :
- Understanding of application platform integration and transitions to facilitate seamless business processes.
- Proven ability to elicit analyze and document business requirements effectively.
- Ability to create clear and concise functional and non-functional specifications.
- Strong problem-solving and critical-thinking skills to address complex business challenges.
- Excellent communication skills and ability to collaborate effectively with cross-functional teams to drive successful outcomes.
- Familiarity with user acceptance testing and experience in process implementation and improvement.
- Understanding of software development lifecycle (SDLC) methodologies (such as Agile) and proficiency in using PowerPoint and Excel for data visualization and analysis.
- Fluency in verbal and written communication in Bulgarian and English
- Demonstrated proficiency in using ticketing tools with a preference for experience in Service Now and JIRA.
- Experience or familiarity with IAM platforms particularly with Quest One Identity would be considered an advantage.
- Advanced Excel skills would be highly beneficial.
- SQL knowledge would be a valuable asset.
Responsibilities:
Maintenance of all Products/Services managed by the IAM platform;
Writing and producing reports (e.g. SQL) as required;
Perform data analysis and produce summary reports with insights as required;
Creation of Excel/PowerPoint dashboards and presentations as required;
Contribute to technical design discussions and provide conceptual solutions to problems;
Develop and define a wide range of documentation for example process documents functional specifications etc. as required
Communicate (and/or train as necessary) on documentation content
Proactively conduct ad-hoc as well as regular analysis of IAM system documentation processes data etc.
Investigate IT procedures standards and/or guidelines
Instigate and drive IAM process enhancements
Conduct analysis on whether IAM policies/standards are being followed
Promote and enforce IT risk policies
To train and mentor newly appointed team members and team leaders;
To initiate the necessary training for the team; ensures the current exchange of experience and knowledge in the team;
To provide 100% timely reporting to the client and management.
Additional Information :
- Additional health and life insurance coverage
- Domestic relocation to one of our officess cities
- Generous annual leave
- Food vouchers and various discounts
- Transportation / Utilities allowance
- Competitive salary and clear career progression
- World-class on-the-job training
- Fully remote opportunity - Bulgaria based
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
