Solutions Orchestration Manager (In Office in Cambridge, MA or Nashville, TN)
Solutions Orchestration Manager (In Office in Cambridge, MA or Nashville, TN)
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Job Description
Job Title
Solutions Orchestration Manager (In Office in Cambridge MA or Nashville TN)Job Description
The Solution Orchestration Manager is responsible for managing the commercial operations activities associated with new complex hospital monitoring solutions. This role will lead efforts to further operationalize processes to enable further scaling.
Your role:
- Lead Solution Operations activities for Enterprise Monitoring as a Service (EMaaS)by working with the process SMEs and functional teams to drive process improvements to enable further scaling of the solution.
- Support Solution Operation activities and process improvement efforts for newly deployed solutions and oversee proper handoff between quoting booking and and Document process steps and control points articulating how commercial operations activities are performed and by whom.
- Facilitate the booking activities for multiple hardware and software components ensuring proper alignment between distinct orders and manage activation of subscription licenses through phased implementation schedules and aligning with corresponding HW installation.
- Manage complex monthly billing plans ensuring accuracy in invoicing and accounts receivable and collaborate with Global Business Services (GBS) regarding execution of transactions.
- Monitoring installed products and accurate installation base records including future upgrades and contract expansions and manage escalation of commercial issues (e.g. pricing billing) and support cross-functional Solutions team with operational readiness and capability gap assessments.
Youre the right fit if:
- Bachelors degree required and a minimum of 2 years of experience in service delivery
- Effective communicator; results-oriented and energetic- with a track record of creative problem-solving and relationship building
- Experience within a large matrixed organization paired with a continuous improvement mindset. Experience with LEAN methodology ServiceMax Salesforce or SAP preferred.
- Working knowledge of quoting platforms project management tooling CRM reporting analytics and IT tools
- You must be able to successfully perform the following minimum Physical Cognitive and Environmental job requirements with or without accommodation for this position.
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companys facilities. Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
This is an Office-based role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Learn more about our culture.
Philips Transparency Details
The pay range for this position in Cambridge MA is $98280 to $157248.
The pay range for this position in Nashville TN is $87750 to $140400.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills experience business needs geographical location and internal equity.
In addition other compensation such as an annual incentive bonus sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program which includes a generous PTO 401k (up to 7% match) HSA (with company contribution) stock purchase plan education reimbursement and much more. Details about our benefits can be found here.
At Philips it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa now or in the future.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Required Experience:
Manager
Employment Type
Full-Time
