Ready to shape the future of AI infrastructure and build systems that power the most advanced unstructured data pipelines in the world
At Unstructured were building the backbone of generative AIenabling companies to transform PDFs HTML Word docs images and more into high-performance data pipelines that scale. Our tools are already used by half of the Fortune 500 and our open-source package has been downloaded 26 million times. Now were entering our next chapterand were hiring a Principal Infrastructure Engineer to help lead the charge.
If youre energized by hard problems want to build systems that matter and are ready to work alongside serious builders this is your moment. Were looking for a hands-on technical leadersomeone ready to own org-level infrastructure strategy mentor engineers and scale our systems with performance security and simplicity at the core.
This role is hybrid in San Franciscojoin us in-office 3x a week for deep collaboration whiteboard sessions and hands-on impact.
What Youll Own & Drive
Own the Infrastructure Backbone
Architect and scale resilient secure and high-performance infrastructure across the organization
Define and execute infrastructure strategy that aligns with product and business goals
Lead Strategic Initiatives
Drive cross-functional high-impact infrastructure projectscompute networking orchestration storage
Guide decisions that shape our CI/CD pipelines observability automation and internal platforms
Solve the Hard Stuff
Own the resolution of persistent high-stakes infrastructure problemsdowntime latency deployment bottlenecks
Prevent future incidents through root cause analysis mitigation design and proactive reliability engineering
Mentor & Multiply
Mentor engineers across the org and raise the bar on infrastructure best practices
Promote a culture of operational excellence automation and reliability
Drive Cross-Team Alignment
Resolve infrastructure escalations and unblock teams across product and engineering
Ensure internal platforms are simple scalable and enable fast product delivery
Make Foundational Impact
Influence how we build deploy and operate software now and in the future
Shape platform capabilities developer experience and long-term cloud strategy
What You Bring
10 years of experience building and operating infrastructure or site reliability systems at scale
Expert-level knowledge of cloud platforms (AWS/GCP/Azure) containers (Docker Kubernetes) and IaC (Terraform etc.)
Strong Python skills and deep understanding of distributed systems architecture
Proven leadership across multi-team technical strategy and high-stakes decision making
Passion for debugging systems thinking and driving infrastructure simplicity
Excellent communicatoryou bring clarity to complexity and inspire confidence across teams
Bonus Points
Experience with AI/ML infrastructure unstructured data workflows or real-time data pipelines
Deep knowledge of observability tooling production readiness or platform security
Startup DNAyou move fast operate well in ambiguity and thrive when ownership is high
Why Youll Love It Here
Real Impact: Youll be at the heart of infrastructure powering cutting-edge AI in production
Big Challenges: Tackle hard novel infrastructure problems in one of the most high-growth areas of tech
Elite Team: Work with sharp humble engineers who obsess over quality and uptime
In-Person Energy: Be part of our San Francisco office culturewhere systems get designed on whiteboards not just Slack threads
Fast Growth: Help define foundational infrastructure as we scale rapidly into our next chapter