Senior Manager - Lean Digital Transformation
Senior Manager - Lean Digital Transformation
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Manager Lean Digital Transformation
A Black Belt in Genpact is responsible for managing and executing a roadmap of High Impact Projects that solve for the business problems/opportunities of key customer(s) through usage of methodologies like Lean Six Sigma Business process re-engineering or Digital/ Analytics solutions
The role would be responsible for the effective delivery of the key transformation projects for the clients with a distinctive focus on deploying digital technologies like Robotics Machine Learning Intelligent automations etc by working with cross-functional global teams to favorably impact to the business outcomes of the customer. Given the nature of the role and distribution of the teams the role may require travel and flexibility. This provides an opportunity to work in cross-functional environment where soft skills come to the fore more often gives exposure to senior stakeholders internal and external.
Key Responsibilities
Create a roadmap for driving lean digital transformation and process improvement for the clients core and enterprise operations
Create Point of Views and Art of the Possible by assessing operations from the lens of Digital Analytics and Process Re-engineering/re-imagination
Lead digital led transformation Projects for the business individually complete some high impact projects per year per guidelines for certification
Program management involving cross-functional teams and multiple project leads for timely delivery of results
Lead and Implement business process management system for new clients
Drive Lean Digital Transformation DNA - training testing & certification lead any other analytics and productivity initiatives that come up
Coach & Mentor Project Owners and Team Members in DMAIC and Lean projects
Partner with operating teams in delivering key SLAs productivity commitments risk mitigation etc.
Establish a governance framework and steer continuous improvement conversations with clients/internal stakeholder
Qualifications
Minimum qualifications
MBA / Masters
Preferred qualifications
Certified Project Manager/Black Belt
Certified in RPA/AI/Gen AIDigital
Skill Set
Program Management skills leading clusters of individual projects in parallel through wide cross-functional teams
Strong Influencing skills and clarity of thought
Strong Quantitative and problem-solving ability: Ability to conceptualize complex problems and develop an Analytical road map for them
Working/functional experience of Digital offerings such as Robotics Process Automation Artificial Intelligence Predictive Analytics Machine Learning etc.
Ability to challenge status quo & out of the box thinking
People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others.
Delivers oral and written communications that have clarity and impact.
Creates a team environment of accountability and commitment for reaching project goals.
Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments
Ability to work in diverse teams and with multiple internal and external stakeholders
Black Belt Certification and Project Management Certification is an added advantage
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Senior Manager
Employment Type
Full Time
