Calling all originals: At Levi Strauss & Co. you can be yourself and be part of something bigger. Were a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future.

The Mailroom and Freight Operations Manager oversees all aspects of inbound and outbound mail and freight processing at Levis Plaza. You will ensure the efficient receipt sorting delivery and shipment of all mail freight certified mail and commercial samples. The manager will lead a team of Mail and Freight Clerks responsible for daily operations and will also ensure accurate processing of outgoing shipments pick-up management check distribution and courier services. You will report to the Levis Plaza Facilities Manager.

About the Job

Management

• Lead mailroom staff to ensure accurate processing of mail and freight.

• Maintain staffing levels to ensure required continuity of business.

• Manage staff attendance and schedules to ensure daily requirements are met.

• Ensure adherence to postal regulations and LS&CO. policies to maintain security and efficiency in mail and freight handling.

• Collaborate with other departments to align mailroom services with organizational special needs.

• Collaborate with Facilities Management to support ambiguous situations and develop solutions for changing needs.

• Oversee the operation and maintenance of mail room equipment and any related training. i.e. X-Ray Machine Hand-held Scanners etc.

Inbound Processing:

• Receive all incoming deliveries:

  • MFC by Modern Express Service (daily deliveries by 12:00 p.m. PST excluding Federal Holidays).

  • Freight deliveries (UPS DHL FedEx etc.) between 8:00 a.m. and 12:30 p.m. and DHL deliveries until 3:30 p.m.

• Process sort scan and deliver commercial sample deliveries and incoming mail including UPS and inter-departmental mail within 24 hours of receipt.

• Provide tracking and shipment monitoring services.

Outbound Processing:

• Pick-up outgoing mail from mailstop locations daily between 11:00 a.m. PST and 12:00 p.m. PST with an additional pick-up run between 1:30 p.m. PST and 3:00 p.m. PST.

• Ensure processing and delivery for Modern Express Service pick-ups or inter-departmental deliveries.

• Manage certified mail processing including paperwork for tax department and high-priority mailings.

• Produce and process shipping labels for deliveries as requested by end-users and coordinate requested pick-ups for outgoing shipments.

• Manage FedEx Ship profiles and internal shipping address lists for LS&Co. distribution centers sales offices and retail locations.

Check Distribution:

• Locate employees using the LS&CO. employee registrar system and deliver checks to recipients or departments.

• Follow established protocols for undelivered checks and discrepancies; work with Accounts Payable to resolve lost or stolen check situations.

Miscellaneous Services:

• Process incoming and outgoing courier/messenger requests.

• Log and distribute clothing samples to appropriate departments or individuals.

• Maintain a clean workspace; ensure kitchens and copier rooms are stocked with necessary supplies daily.

• Assist the Facilities Support Team with conference room setups moves and other related tasks.

About You

• 3 years of experience in mailroom freight handling or shipping operations

• Ability to lift and carry up to 45 lbs

• Experience providing excellent service and resolving issues related to shipments or mail.

• Managed a team with empathy to create a supportive work environment

• Proficiency in relevant software (Word Excel) and familiarity with shipping software ( and FedEx Ship Administration).

• Ability to use X-ray machines for scanning executive office packages.

This is an on-site position based in our San Francisco CA headquarters. You will be expected in office 5 days per week. Note time in office can vary depending on business needs.

The expected starting salary range for this role is $68900-$91900 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education qualifications performance and business needs.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures backgrounds and experiences to make LS&Co. a collective success.

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