Business Systems Analyst (Part Time, On-call)

As a Part-Time Digital Delivery Business Systems Analyst (BSA) at ICF Next you will apply your analytical and critical thinking skills to help solve client challenges. As a Delivery BSA you will own and drive the work for your projects you will work in a fast-paced and diverse environment enjoy flexible work arrangements and will have a management team that encourages your career development and growth. This role requires strong analytical and documentation skills in a digital development environment and the ability to properly prioritize own and drive the work multi-task and work collaboratively in an Agile environment.

Responsibilities:

• Support all aspects of the digital (web and mobile) software development cycle including requirements design stakeholder engagement testing and delivery of citizen facing systems.
• Elicit requirements using interviews both internal and external document analysis questionnaires business process descriptions use cases scenarios business analysis and existing system analysis.
• Document requirements using variety of techniques including BDD-style specifications user stories acceptance criteria workflow diagrams UML diagrams use cases and user guides.
• Manage requirements traceability information and track requirements status throughout the project.
• Communicate (both verbal and written) with business units and/or the client that rely on that information to define system requirements or organizational processes.
• Facilitate team meetings to gather document refine and prioritize requirements design system enhancements identify action items and drive user feedback.
• Document user experience (UX) design discussions write requirements in Confluence and decompose requirements into user stories in Jira.
• Perform various types of testing define test scenarios and test cases execute tests and document test results.
• Collaborate with subject matter experts designers and user experience researchers in an Agile environment.
• Suggest areas for improvement in internal processes along with possible solutions.
• Work with the Scrum Master and serve as backup as needed.

Required Qualifications:

• Bachelors degree or equivalent experience.
• 2 years of experience in gathering refining and prioritizing requirements for digital products.
• 2 years of experience testing digital products via manual and/or automated testing.
• 2 years of experience working with cross-functional teams (Engineering Experience Delivery Product Management) to build digital products using an Agile methodology.
• Must be able to obtain and maintain a Federal public trust clearance

Preferred Qualifications:

• Experience working with Drupal-based websites.
• Scrum Master/Agile certification or training.
• RFP/RFQ experience.

Professional Skills:

• Experience in the development of technical documentation requirements specifications use cases design specifications test plans and test scripts and other supporting system documentation.
• Strong analytical skills especially business process analysis and diagraming using tools like Microsoft Visio.
• Proficiency with JIRA and Confluence or similar for Agile process support.
• Experience with testing software tracking issues and working with developers to ensure that requirements are being met.
• Federal contracting experience.
• Excellent organization communication skills and attention to detail. Ability to follow-through including the flexibility to perform in an ever-changing work environment.
• Ability to juggle multiple projects in a fast-paced environment and meet deadlines.

Location:This position can be performed in a remote capacity with the expectation that the employee will be available to work east coast hours to support the client.This position requires the successful individual to reside and work within the continental United States due to contract requirements.

Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: