Connected Solutions Administrator
Connected Solutions Administrator
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Job Description
Michelin is hiring!
What were looking for:
Fluency in English (at least B2 level);
Good Excel skills;
Customer Service or invoicing experience is considered a plus;
Problem solving skills and ability to deal with numbers;
Team-worker attitude;
Customer-oriented approach.
Analytical thinking competencies;
Solution focused.
The Services and Solutions Administrator responsibilities:
Customer Service Level 1 : Remote Support to Customers and Service Providers (Claim management included):
- Provide operational support to the customer or service provider technician through different channels (phone chat email etc.).
Management of contracts / prices / commercial conditions:
Correct and timely setting of manual prices and commercial conditions based on contracts and KAM
Verification of contracts price accuracy and commercial conditions
Performing internal control processes applicable to prices and commercial conditions based on contracts and KAM
Keeping the archives up to date for the contracts entrusted
Proposal for solutions to improve processes
In Michelin we offer:
- Flexible work schedule and home-office options
- A customizable benefits package with options to choose: gym access medical or dental services private retirement pension deduction of public transport costs cultural activities vouchers etc.
- Private medical subscription;
- Life insurance;
- Lunch vouchers and discounts;
- Deduction of vacation costs.
How we recruit:
Once you submit your application one of our recruiters reviews it. If your profile fits our role:
- We have a phone call to get to know each other;
- We hold assessments to see your language skills and competencies;
- We meet in a face to face (or online depending the context) interview with a recruiter and the hiring manager.
Pass all stages with flying colors and well send you our offer.
LETS INSPIRE MOTION FOR LIFE
Where do success and ideas come from We strongly believe they come from collective intelligence.
Our talents people and employees are the source of purposeful and sustainable innovations. Thats why we care about developing and enhancing their strength and we ensure them a tailored professional journey across units and countries.
What drives us is the spirit of unlimited innovation which we all possess. Our goal is to cultivate and nurture that spirit by questioning the status quo improving our way to do things. Therefore we are always optimistic as to overcome the challenges of tomorrow.
Thats our mission as an employer: inspiring innovation in all of us to build a better life in motion for you and for everyone.
Michelin a leader in the field of tires is dedicated to sustainably enriching the mobility of goods and people through the production distribution and marketing of tires for each type of vehicle. It also offers innovative business support services digital mobility services and publishes travel hotel and restaurant guides maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalu and 1 in Floreti - Prahova) as well as a commercial network and a center for shared services in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe and Central Asia region.
#LI-Hybrid
Required Experience:
Unclear Seniority
Employment Type
Full-Time
