Supported Living Manager (Family Support)

Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people at home work and in the community through residential employment crisis response recovery behavioral childrens services and day services. Our Supported Living Homes in Fort Wayne IN are currently recruiting for a Supported Living Manager.

In 2025 Benchmark Human Services celebrates 65 Years of Stories! Since 1960 Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE those we serve our partners and vendors and our employees who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger better more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

GENERAL RESPONSIBILITIES:

The Supported Living Manager (SLM) for Family Support is responsible for coordinating and managing the operation of Supported Living homes. Supervise staff and provide a meaningful day for the clients.

BENEFITS:

• Competitive wages
• Health vision and dental insurance
• 401k plan with company match
• Tuition reimbursement
• Life Insurance
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Various shifts and locations
• Advancement opportunities
• Company Paid Life Insurance

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Supervise train and provide guidance to the staff in accordance with state and federal regulations Benchmark Human Services personnel policies the Supported Living policy and procedure manual.
• Participates as part of a collaborative team in the development of each clients Individual Support Plan (ISP) and Person Centered Plan (PCP).
• Participate in direct service for each client.
• Complete daily weekly monthly and yearly documentation as required by Benchmark and state and federal regulations. Maintain in-home client files according to standards and protocol established.
• Responsible for following clients budget and ensuring payment of bills. Assist client in maintaining Medicaid eligibility by scheduling and attending all Medicaid appointments and providing proper documentation.
• Communicate professionally with families Case Manager Behavioral Consultant health care personnel schools landlords employers etc.
• Participate in SL Managers meetings team meetings and other departmental meetings ISP Quarterlies IEP meetings and other meetings as assigned.
• Implement training programs as specified in each clients ISP.
• Comply with behavior support policies and procedures and implements approved behavior support programs.
• Participate in the hiring and discipline of assigned staff.
• Ensure proper medication/treatment administration and assist in meeting the clients health care needs.
• Schedule and assist clients in all medical appointments and procedures. Ensure completion of proper follow up.
• Plan and implement community-based age appropriate recreational activities for the
  clients.
• Implement required training protocol for new and existing staff.
• Respond appropriately and promptly to on-call situations.
• Report any suspected abuse neglect or exploitation to supervisor or department head.
• Maintain employment-required documentation (current auto insurance drivers license) certification (i.e. First Aid CPR Medication Administration Mandt etc.) and training (OSHA Abuse & Neglect etc.) as required to comply with federal state and program requirements and standards.
• Be able to lift up to 50 pounds or more 1% - 33% of the time. Be able to stand and walk 67% - 100% of the time.
• For a full and complete list please contact HR

QUALIFICATIONS:

• Bachelors degree preferred.
• Two years experience working with individuals with mental disabilities.
• A minimum of 1-year supervisory experience preferred.
• Valid CPR and First Aid.
• Valid drivers license and auto insurance.
• Must complete training as required: Interviewing hiring discipline employee relations etc

Please visit our website at . Benchmark Human Services is an EOE/AAP Employer. Veterans women and individuals with disabilities are encouraged to apply.

Interested candidates can apply online at has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.