drjobs Senior Regional Technology Support Specialist

Senior Regional Technology Support Specialist

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Cambridge - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Senior Regional Technology Support Engineer

Essex/Suffolk/Norfolk/Cambridgeshire Hybrid Working IT Fixed Term Contract: 8 Months Full-Time

Competitive salary available depending on experience

37.5 hours per week

Nuffield Health is the charity thats building a healthier nation one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes well do whatever it takes to look after the UKs wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Regional Technology Support Specialist youll bring experience of working in a modern ITIL-based IT service organisation providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical ability of supporting major outages Windows 7-10 and Microsoft Cloud technologies.

As our Regional IT Support Engineer you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites who can provide a high standard of support to Nuffield Health IT users.

As our Regional Technology Support Engineer you will:

  • Contribute to the support and implementation of the end user computing platform in order to deliver maximum value to Nuffield Health.

  • Deliver a high standard of support to Nuffield Health IT users.

  • Provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites.

  • Provide 2nd line support remote support to end users within the dedicated region.

  • Deliver excellent customer service throughout all engagement with the user in order to improve user satisfaction.

  • Resolve incidents and handle service requests in a professional and timely manner.

  • Proactively develop the quality of the service offered to the end users and the efficiency of the delivery of that service.

  • Provide dedicated support during project deployments for set periods of time.

  • Transition the knowledge gained from the projects back into operations.

Helping you feel good.

We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options.

At Nuffield Health we take care of whats important to you.

If you like what you see why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.

Apply today It starts with you


Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.