Merchant Onboarding Specialist (Card acquiring)

Hi! Were on the lookout for an experienced Merchant Onboarding Specialist to join Noda a licensed UK Payment Institution and the brains behind an innovative Cards and Open Banking payments platform. If youre fuelled by fintech excitement and seek a global career journey keep reading!

What is Noda

Noda is reshaping online payments allowing seamless transactions from customers to merchants bank accounts. With a footprint in the UK EU and Canada (Australia up next!) were seeking a talented Merchant Onboarding Specialist with a strong background in e-commerce and card acquiring to be part of our dynamic team.

Your mission:

Your mission will be to manage the full onboarding lifecycle of merchants. The ideal candidate will have hands-on experience with high-volume onboarding and deep familiarity with industry compliance standards particularly those set by Visa Mastercard and WebShield.

Your key responsibilities will include:

• Oversee the complete onboarding process for new e-commerce merchants from initial intake to go-live.
• Collect verify and compile full KYC/KYB documentation for internal compliance assessments.
• Act as a key liaison between the Sales team and Compliance ensuring clarity and completeness of all onboarding requirements.
• Identify and escalate missing incorrect or non-compliant documentation proactively.
• Keep merchant onboarding records consistently updated in the CRM system including all documents timelines and status notes.
• Coordinate cross-functionally with Compliance Risk and Technical teams to ensure smooth and timely onboarding.
• Contribute to continuous improvements in onboarding procedures and documentation flow.

Key Requirements

• Minimum of 200 completed merchant onboardings in the card acquiring space specifically for e-commerce businesses.
• Direct experience using WebShield for onboarding and compliance screening.
• Skilled in retrieving KYC/KYB data from official public registries and other reliable sources.
• Strong understanding of Visa and Mastercard Accepted Industries policies onboarding risk standards and regulatory frameworks.
• In-depth knowledge of KYC/KYB documentation merchant risk profiles and onboarding process flows.
• Proficiency in using CRM systems and onboarding tools.
• Strong command of English (spoken and written).
• Highly organized process-driven and comfortable managing multiple onboarding cases simultaneously.
• Self-motivated proactive and capable of working independently with minimal oversight.

What do we offer

• Attractive and highly competitive compensation depending on your skills and experience
• Uncapped performance-based bonuses awarded quarterly
• 100% Remote. Work from anywhere. Let the world be your office - work from one of our headquarters or remotely. We span borders and continents and promote the nomad lifestyle - its up to you to decide
• Employee Learning and Development. Professional growth. We encourage our employees to constantly develop and grow within his/her field of expertise by covering the training and education fees.
• Team buildings. Doesnt matter where you work from - well find a way to get the Team together. Take a part in a range of online and offline activities as dinners hikes bike/cart ridings karaoke nights boat-trips etc.
• Tech. We provide or compensate all necessary hardware.
• Non-toxic environment. We love what we do we are proud to be #nodapeople and we are working together to achieve Noda goals!

What happens once you apply:

• Your CV will undergo careful review and well quickly update you on the next step in our recruitment journey.
• Get ready for an easy-going introduction meeting with our recruiter where youll delve into the heart of our company product and team dynamics while sharing your own experiences and aspirations.
• Should the vibe match and your expectations align up next will be a meeting with our Chief Business Development Officer (Cards) where you will discuss the product in more detail.
• And finally if everything clicks anticipate a thrilling job offer landing in your inbox soon!

We do our best to close interview rounds within 1 month although sometimes it might take slightly longer. Send your application our way we look forward to meeting you!