Manager, Customer Success, Amazon Vendor Services, Lawn & Garden
Manager, Customer Success, Amazon Vendor Services, Lawn & Garden
Posted on :
13-06-2025
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1 Vacancy
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Job Description
Drive innovation and success as a Manager of Customer Success Managers with our Amazon Vendor Services Team! Ready to shape the future of e-commerce Join Amazons elite Vendor Services team where youll inspire excellence and drive breakthrough results in a business that is experiencing incredible growth with some of Amazons most influential selling partners.
You will make a great impact with a high-performing team of Customer Success Managers who transform vendor partnerships into success stories architect game-changing strategies that revolutionize how vendors grow and thrive on Amazon. You will spearhead innovations that directly impact millions of customer experiences while building and scaling programs that redefine industry standards. In this role you will lead transformative initiatives that shape Amazons future success.
Key job responsibilities
Empower and mentor a dynamic team of 3-10 CSMs unleashing their full potential
Create data-driven strategies that turn ambitious goals into remarkable achievements
Pioneer new approaches to vendor partnerships that drive exceptional growth
Transform customer insights into breakthrough innovations
Design scalable solutions that revolutionize the vendor experience
A day in the life
Mentor future leaders and shape winning strategies
Deep dive into metrics that matter
Guide vendors through breakthrough opportunities Collaborate on cutting-edge solutions
Lead dynamic team sessions that spark innovation
This isnt just a leadership role its your opportunity to shape the future of e-commerce while building an exceptional team and leaving your mark on one of the worlds most innovative companies.
Ready to lead the charge Join us in revolutionizing vendor success at Amazon!
About the team
Be part of Amazons innovative Vendor Services team where were not just managing accounts were revolutionizing how businesses succeed in the digital age. Every day brings new challenges opportunities to innovate and chances to make a real impact on global commerce.
Proven track record of leadership success (5 years in customer success or related field)
Strategic mindset with a passion for data-driven decision making
Bachelors degree or equivalent experience that showcases your expertise
Talent for building and inspiring high-performing teams (2 years people management)
MBA or advanced degree
E-commerce expertise that sets you apart
History of building game-changing customer success programs
Masterful relationship building and influence skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109300/year in our lowest geographic market up to $233800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
You will make a great impact with a high-performing team of Customer Success Managers who transform vendor partnerships into success stories architect game-changing strategies that revolutionize how vendors grow and thrive on Amazon. You will spearhead innovations that directly impact millions of customer experiences while building and scaling programs that redefine industry standards. In this role you will lead transformative initiatives that shape Amazons future success.
Key job responsibilities
Empower and mentor a dynamic team of 3-10 CSMs unleashing their full potential
Create data-driven strategies that turn ambitious goals into remarkable achievements
Pioneer new approaches to vendor partnerships that drive exceptional growth
Transform customer insights into breakthrough innovations
Design scalable solutions that revolutionize the vendor experience
A day in the life
Mentor future leaders and shape winning strategies
Deep dive into metrics that matter
Guide vendors through breakthrough opportunities Collaborate on cutting-edge solutions
Lead dynamic team sessions that spark innovation
This isnt just a leadership role its your opportunity to shape the future of e-commerce while building an exceptional team and leaving your mark on one of the worlds most innovative companies.
Ready to lead the charge Join us in revolutionizing vendor success at Amazon!
About the team
Be part of Amazons innovative Vendor Services team where were not just managing accounts were revolutionizing how businesses succeed in the digital age. Every day brings new challenges opportunities to innovate and chances to make a real impact on global commerce.
Proven track record of leadership success (5 years in customer success or related field)
Strategic mindset with a passion for data-driven decision making
Bachelors degree or equivalent experience that showcases your expertise
Talent for building and inspiring high-performing teams (2 years people management)
MBA or advanced degree
E-commerce expertise that sets you apart
History of building game-changing customer success programs
Masterful relationship building and influence skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109300/year in our lowest geographic market up to $233800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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