Position Purpose:
This position manages the overall operations of the Transmission and Distribution (T&D) Department in the construction maintenance and repair of the water distribution system and company facilities with the end goal of providing excellent service and a superior customer experience. Maintain continual improvements in the operations maintenance and construction activities to ensure the following objectives are met: regulatory compliance safety departmental financials and employee development.
Primary Duties/Responsibilities:
- Consistently acts in a manner that promotes and demonstrates the Companys values vision and mission statement.
- Assists the Senior Operations Manager in providing customers with safe reliable and adequate service in the most cost-effective way.
- Provides direction and management to ensure that the department operates in compliance with regulations (including water quality environmental health and safety service permits etc.) Company policies and procedures and best practices including required recordkeeping and data retention.
- Participates in the preparation of accurate and realistic annual operating and capital plans manages the execution of these plans and compiles monitors interprets and manages Key Performance Indicators.
- Responsible for establishing and maintaining appropriate inventory levels and reorder quantities. Monitors and controls materials inventory.
- Reports information to measure and monitor non-revenue water statistics and works collaboratively to minimize NRW.
- Evaluates the efficiencies of construction and maintenance crews.
- Accountable for ensuring care and maintenance of all equipment including Department fleet vehicles.
- Maintains T&D shop areas inventory yard and facilities.
- Ensures the training and development of employees to equip them to perform their assigned duties efficiently effectively and safely.
- Drives departmental results and continuous improvement.
- Works closely with the other departments mainly Field Service and Customer Service in a day-to-day capacity to respond and provide excellent customer service.
- Be able to use our external Notify system for communications to stakeholders/customers for project planning and or emergencies.
- Conduct special studies or analysis as requested by the Senior Operations Manager.
- Administers Company Union on-call program; available for 24-hour emergency call-out as part of a management rotation.
Qualifications :
Education/Experience/Background:
- High School Diploma/GED is required.
- Associate degree or bachelors degree in engineering business administration or related fields preferred.
- 5-10 years of experience in the construction and/or maintenance of water utility distribution system with at least 5 years experience in a supervisory role.
- Knowledge and experience in various areas of utility operations including distribution system construction and engineering. Water Quality utility accounting and procedures are a plus.
- Experience in a unionized work environment is preferred.
Knowledge/Skills/Abilities:
- Excellent Leadership skills including effective decision making and planning.
- Relationship management skills which develop and maintain good working relationships both internally (management / bargaining group) and externally (local county state regulatory agencies community organizations vendors contractors etc.).
- Excellent written and oral communications skills.
- Ability to be organized multi-task and maintain strong time management.
- Capable of shifting priorities frequently and effectively under pressure.
- Business acumen and project management skills.
Required Certification/Licenses/Training:
- Delaware or Pennsylvania water operator/distribution license or the ability to obtain within 2 yrs.
Additional Information :
Benefits: Veolias comprehensive benefits package includes paid time off policies as well as health dental vision life insurance savings accounts tuition reimbursement paid volunteering and more. In addition employees are also entitled to participate in an employer sponsored 401(k) plan to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Disclaimer: The salary other compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time subject to applicable law.
Remote Work :
No
Employment Type :
Full-time