Journeyman Help Desk Technician
Journeyman Help Desk Technician
Posted on :
13-06-2025
Employer Active
1 Vacancy
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Job Description
About ARSIEM Corporation
At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. Weprovide support to multiple agencies across the United States Government. ARSIEMhas an experienced workforce of qualified professionals committed to providing the best possible support.
As demand increases ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our means a career packed with opportunities to grow and the ability to have an impact on every client you work with.
ARSIEM is looking for aHelp Desk Technicianto provide technical support for computers and associated networks. This position will support one of our Government clients in Columbia MD.
Responsibilities
- Installs troubleshoots services and repairs personal computers network equipment such as servers modems multiplexers related PC software telephones cables and connectors.
- Provides personal computer hardware and software support.
- Installs services and repairs personal computers and installs attendant software.
- Connects personal computers and terminals to existing data networks.
- Diagnoses hardware software and network problems.
- Resolves problems or contacts additional technical support as necessary.
- Maintains network diagrams and circuit records.
- Maintains trouble logs. Instructs users in the use of personal computers and networks.
- Investigates information network and communications needs of users and makes recommendations regarding software and hardware purchases.
- Performs basic PC PBX and network software programming.
- Under general supervision capable of performing all jobs including the most complex.
Minimum Qualifications
- High School plus advanced training and 2 - 3 years of experience.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices.
- Work is checked since errors may cause delay or expense.
- May assist and train less experienced personnel.
$53000 - $71000 a year
The ARSIEM pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other laws.
Benefits:
For an overview of our benefits please visit our benefits tab.
Clearance Requirement: This position requires an active Secret clearance. You must be a U.S. citizen for consideration.
Candidate Referral: Do you know someone who would be GREAT at this role If you do ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3500 and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment.
ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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