Front Desk Representative

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profile Job Location:

New Orleans, LA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Job Description
We are seeking a professional and enthusiastic Front Desk Representative to join our team. This role is pivotal in delivering exceptional customer service and ensuring smooth daily operations at our front desk. The ideal candidate will be the first point of contact for guests representing ETAs standards of excellence in every interaction.

Responsibilities

  • Greet and assist guests with check-in and check-out procedures

  • Answer phone calls and respond to inquiries promptly and professionally

  • Handle guest requests concerns and complaints with tact and efficiency

  • Maintain accurate guest records and manage reservations

  • Coordinate with housekeeping and other departments to ensure guest satisfaction

  • Assist with administrative tasks as needed

 


Qualifications :

Qualifications

  • High school diploma or equivalent; associate degree preferred

  • Previous experience in front desk or customer service roles in hospitality

  • Excellent communication and interpersonal skills

  • Strong organizational and multitasking abilities

  • Proficiency with reservation and property management systems

  • Positive attitude professionalism and a guest-focused mindset

 


Additional Information :

Benefits

  • Competitive salary ($51000 - $55000 per year)

  • Opportunities for professional growth and advancement

  • Paid time off and holidays

  • Health dental and vision insurance options

  • Supportive and collaborative work environment

  • Job type: Full-time


Remote Work :

No


Employment Type :

Full-time

Job DescriptionWe are seeking a professional and enthusiastic Front Desk Representative to join our team. This role is pivotal in delivering exceptional customer service and ensuring smooth daily operations at our front desk. The ideal candidate will be the first point of contact for guests represen...
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Key Skills

  • Arabic Speaking
  • Administration
  • General Services
  • Billing
  • Import
  • Administration Support

About Company

About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more

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