Business Analyst I - Salesforce BA / Admin
Business Analyst I - Salesforce BA / Admin
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Job Description
About the Role:
Grade Level (for internal use):
08S&P Global Corporate
About The Role: Business Analyst I - Salesforce BA / Admin
The Team: Each of our employees plays a vital roleuncovering the essential intelligence that our clients rely on day in and day out to make the decisions that matter. Our 45000 employees come from all walks of life and all corners of the globe but they are all committed to the exact same thingmaking a genuine impact with the work that they do.
We pursue excellence in everything we do. We value results encourage teamwork and embrace change. Our team is responsible for the design architecture develop and implement CRM and Oracle Financial Cloud applications for the organization wide needs
The Impact and Responsibilities: As a Salesforce BA (CPQ) who works in our Business System Analyst role you will use your extensive Salesforce Platform skills experience to help lead and improve the S&P Global Salesforce Platforms. You will make strategic decisions on the future state of the platform as well as lead large Platform wide projects on all facets of the Salesforce application from Service Cloud Sales Cloud App Partners and more
Required 2 Years of experienced Salesforce Business Analyst / Administrator (CPQ preferred) with excellent communication skills
Provide strategic direction for the Salesforce system and work with various stakeholders to establish and implement best practices with regards to system configuration unit testing maintenance security and access controls and data integrity
Administration of the Salesforce environment including customizing and implementing security model custom applications object Management Salesforce CPQ Salesforce Billing Salesforce Advanced Approvals
Coordinate testing and manage deployment of software updates.
Minimum 1 years of CPQ development
Utilize leadership skills in mentoring other Salesforce Administrators
Work in partnership with key business users identify potential ways of improving the efficiency and/or effectiveness of current business operations
Build a deep technical understanding and expertise of how the order to cash business operates departmental/divisional structure functions processes procedures and current application functionality.
Assist with the design of Salesforce solutions and project planning. Add value in all stages of project work (definition development deployment)
Deployment planning. Understanding of Automated Deployment tools Copado/Version Control system is highly preferred
Strong background in Salesforce Sales module
Must know how to migrate data from using tools like data loader work bench to perform data migration
Lead & Coordinate with QA UAT and Go-Live Activities
What Were Looking For:
Experience with Salesforce CPQ Billing and Advanced Approvals SFDC integration and ERP integrations
Should have a thorough understanding of configuration of (flows validation rules approval process custom formulas page layout and record types).
Thorough knowledge of delivering projects in an agile scrum environment
Able to provide leadership participate and be a productive member of the team. Must be able to manage time with multitasking.
Knowledge or working experience in order to cash systems /CPQ would be a plus
Be the lead subject matter expert in driving the industry best practices for the CRM ecosystem and associated integrated tools
Basic Qualifications:
Strong initiator and ability to work with limited supervision
Experience in Lightning is preferred
Proficient in continuous integration environments
Ability to continuously learn and develop new skills to maintain technical currency
Strong problem solving critical thinking troubleshooting and analytical skills to set up and interpret logic data and rule relationships
Excellent verbal and written communication skills
Demonstrated listening analytical organizational and time management skills
Demonstrated ability to work independently and cross-functionally including in high-pressure situations
Recommends development and configuration strategies received minimal guidance Uses subject-matter expertise to advise others
Help in defining integrations with other systems using Salesforce APIs
Preferred Qualifications:
Salesforce Administrator
Salesforce CPQ Specialist (nice to have)
Whats In It For You
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) IFTECH203 - Entry Professional (EEO Job Group) SWP Priority Ratings - (Strategic Workforce Planning)
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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