Claims Service Associate
Claims Service Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Position: Commercial Claims Associate
Location: Hybrid Atlanta GA
About the Organization
Join a well-established and respected insurance agency committed to delivering exceptional service and innovative solutions. With a strong presence in the industry the organization offers a collaborative environment where professionals can thrive and advance their careers.
Role Overview
As a Commercial Claims Associate you will be an integral part of a dynamic team dedicated to managing and processing commercial lines claims. This role offers an excellent opportunity to develop expertise in claims handling while contributing to the organizations success.
Key Responsibilities
Claims Management & Advocacy
Oversee all activities related to open claims including establishing fixed diary dates conducting reserve reviews and ensuring timely resolution.
Collaborate with clients and insurance carriers to facilitate efficient claims processing.
Assist in the investigation of claims assessing compensability and damages.
Maintain accurate documentation of claim activities within the agencys management system.
Reporting & Analysis
Prepare and analyze monthly and quarterly claims status reports including reserve tracking and trend analysis.
Provide updated claim reports to internal teams and clients upon request.
Client Support & Training
Implement and train clients on risk management system product offerings.
Serve as an in-house resource on claims matters for client service teams.
Advise clients on general queries and insurance issues consulting with senior advocates when complex issues arise.
Relationship Management
Foster business relationships with clients to understand their needs and provide tailored solutions.
Establish working relationships with adjusters and claims service partners to facilitate positive client outcomes.
Act as a liaison between clients and carriers or third-party administrators.
Qualifications
Bachelors degree or equivalent experience.
1-3 years of experience in claims processing or client service roles.
Strong organizational and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Proficiency in Microsoft Office and claims management software.
Compensation & Benefits
Competitive salary based on experience.
Comprehensive benefits package including health insurance retirement plans and paid time off.
Opportunities for professional development and career advancement.
#LI-RM10
#hybrid
Required Experience:
IC
Employment Type
Full-Time
