Employee Experience And Talent Employee Relations Specialist

Employee Relations Specialist Location: Onsite Rock Hill SC Full-Time Exempt Department: Employee Experience & Talent

About Us:

At New Hope Treatment Centers were on a mission to change the worldone kid at a timethrough the healing power of relationships. Since 1987 weve provided trauma-informed relationship-centered care to youth in crisis. Our team is made up of dedicated professionals who believe in the potential of every child and work together to help them heal grow and thrive.

Were growing and looking for compassionate talented people to grow with us. If youre ready to make a meaningful impact while doing the best work of your career wed love to hear from you.

Position Overview:

We are currently seeking an Employee Relations Specialist to join our Employee Experience & Talent team. In this role youll be the go-to person for workplace concerns employee conflict resolution and policy guidance. You will help ensure a positive and compliant work environment by conducting investigations advising leadership and building trust with employees.

This is a key position for someone who loves problem-solving values fairness and integrity and can handle sensitive situations with professionalism and empathy.

Key Responsibilities:

Serve as a trusted resource for employees and supervisors regarding employee relations issues performance concerns and conflict resolution.

Conduct prompt thorough and impartial investigations into allegations of misconduct harassment discrimination or other policy violations.

Partner with leaders and EE&T colleagues to develop corrective action plans support coaching efforts and ensure consistent application of policies.

Maintain detailed documentation and reporting for all casework in compliance with employment law and internal policies.

Identify trends and recommend strategies to promote a healthy workplace culture and reduce risk.

Support policy development and facilitate employee trainings on topics such as conduct communication and performance management.

Promote a culture of respect inclusion and professionalism.

Travel between locations may be required (SC NC & WV)

What Youll Bring:

High School Diploma or equivalent required.

Minimum 5 years of EE&T experience with at least 3 years focused in employee relations or investigations.

Strong working knowledge of employment law including FMLA ADA Title VII and state-specific regulations.

Excellent judgment communication and interpersonal skills.

Ability to handle sensitive matters with discretion neutrality and professionalism.

HR certification (PHR SHRM-CP) required. SHRM Workplace Investigation Specialty Credential strongly preferred.

Experience in behavioral health education or residential treatment settings is a plus.

Why Join New Hope

Competitive salary based on experience

Comprehensive health dental & vision insurance

Employee wellness & EAP programs

401K with company match

Professional development opportunities

A values-driven team environment where your voice matters

Ready to join a team that changes lives every day Submit your resume and a brief cover letter explaining why youre passionate about employee relations to

New Hope Treatment Centers is proud to be an Equal Opportunity Employer and values diversity equity and inclusion in our workforc