IT Specialist
IT Specialist
Posted on :
13-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-06-2025
Job Description
About Lumafield:
Lumafield was founded in 2019 to upgrade manufacturing.
We are engineers with deep experience across the product development cycle from initial ideas to shipping hardware across industries and specializations who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.
Engineers make million-dollar decisions every day and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products as well as AI-driven tools that highlight problems and generate quantitative data Lumafield promises to revolutionize the way complex products are created manufactured and used across industries. We started with industrial CT scanning which for us was the most valuable but underutilized tool in the manufacturing toolbox enabling us to rapidly inspect essential components non-destructively.
We rebuilt the whole system from X-ray capture to computer vision analysis to web-based collaboration to the entire business model making the most advanced manufacturing tech more accessible to every industry. Our company like our platform is designed for upgrades. Were building for greater intelligence autonomy and speed. For deeper vision operational excellence and powerful insights. And then well upgrade it all again.
Lumafield is headquartered in Cambridge MA and has an office in San Francisco CA.
About the role:
We are looking for an IT Specialist with a focus on driving and ensuring security initiatives by parenting closely with our Software and Security Teams. In this role youll serve as one of the primary points of contact for all things IT installation integration maintenance and troubleshooting.
This is a full-time role that is 5 days a week at our San Francisco CA HQ.
What youll do:
- Troubleshoot and effectively work with technical and non-technical end-users to resolve software and hardware issues
- Provision and de-provision employee computers (Mac Windows and Linux)
- Maintain our software installation and security programs such as Rippling Vanta SentinelOne MDMs and more
- Owning best security practices including patch management CIS hardening and meeting software/physical onsite security compliance requirements set forth by various compliance frameworks (SOC2/ISO:27001/ITAR)
- Serve as Tier 1 and Tier 2 IT help support for all Lumafield Employees and Offices
- Develop and maintain documentation for security processes and procedures
- Manage Neatproducts and presentation equipment in conference rooms
- Partner with a variety of vendors and install configure and troubleshoot software applications as needed
- Understand networking fundamentals and troubleshoot core networking issues (switching routing and WiFI access points)
About you:
- 2-5 years of professional IT experience providing tier 1 and/or tier 2 support
- Experience in Powershell and Bash; must be comfortable in a terminal environment
- Strong knowledge of software installation security configuration and troubleshooting
- Track record of continuously learning and staying up to date with new technologies
- Thrive in a fast-paced environment managing changing priorities and tight deadlines
- Ability to effectively communicate technical concepts to technical and non-technical end-users
- Self-starter that can operate independently and work collaboratively with Software and Security Teams across our Boston and San Francisco offices
Bonus points for:
- Experience working with Mac Linux G-Suite Slack NEAT and Zoom
- Experience with MDM SoftwareTroubleshooting with Linux (mainly Ubuntu but any distribution is a bonus)
- Familiarity with security tools and asset management tools (Rippling Vanta and SentinelOne)
- Familiarity with AWS
$63000 - $80000 a year
Lumafield offers both competitive cash and equity compensation as well as a health & wellness stipend 401k parental leave flexible PTO commuter benefits company wide events and more!
Lumafield is committed to building a team that represents a variety of backgrounds perspectives and skills because the more inclusive we are the better our work will be. Do you feel like your skills dont meet every single requirement listed We encourage you to apply anyway If youre excited about our technology the opportunity and are eager to learn more wed love to hear from you!
In keeping with our beliefs and goals no employee or applicant will face discrimination or harassment based on: race color ancestry national origin religion age gender marital domestic partner status sexual orientation gender identity disability genetic information or veteran status.
Reach out if you want to be a part of what we are building.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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