Service Manager
Service Manager
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1 Vacancy
Job Description
Planet Honda is currently in search of a Service Manager to be a part of our high-energy and award-winning team!
The Service Manageris responsible for assisting the General Manager in running an efficient Service Department ensuring maximum production controlling costs building loyal clients and supervising service department staff and maintaining good employee relationships. We are offering competitive base pay PLUS commission and full benefits.Previous Automotive Service Manager experience is REQUIRED!Qualified applicants must beproven leaderswith strong communication skills exceptional computer skills and know service inside and out.
We feature a state-of-the-art 55000 square feet facility over 18 service bays a customer service lounge kids room and more! We couldnt be happier to get to work on providing our first-class service to even more drivers. From honest and transparent new car sales to reliable auto service Planet Honda will be proud to be your go-to car dealership in New Hampshire for years to come.
WeOffer:
- Medical & Dental Plan
- 401(k)
- Paid Time Off
- Proven Service & Product Training
- Opportunities for Advancement
Job Responsibilities:
- Maintaining servicerecords.
- Plans organizes leads and controls the flow of service work through the Service Department in a professional timely manner while ensuring quality repairs to the customer; uses subordinates to accomplish these tasks.
- Forecast goals and objectives for the departments and strive to meet them
- Supervise the valet attendants receptionist service technicians service advisors etc.
- Dispatch work to the service technicians
- Scheduling department payroll and bonus payroll
- Attend managers meetings and training as requested
- Review and analyze actions at the end of each day week month and year to determine how to better utilize time and plan more effectively
- Know and understand the federal state and local laws which govern retail auto service
- Interact with all other departments to meet customer satisfaction goals
- Maintain a timely follow-up system
- Other duties as needed
Qualifications:
- PREVIOUS AUTOMOTIVE SERVICE MANAGER EXPERIENCE IS REQUIRED!
- Must have a valid drivers license
- Must be coachable reliable and have a passion for learning
- Must be customer service oriented and maintain a professional appearance
- Integrity a positive attitude and a strong work ethic
- Willingness to learn be a team player and to help with other duties as required
- Willingness to adapt new ideas
Language Skills
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Employees should also write routine reports and correspondence; ability to speak effectively to customers or fellow employees of the organization.
Reasoning Skills
Ability to solve practical problems and deal with a variety of concrete variables in situations with limited standardization. Employee is to have ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
Computer Skills
Inventory Control Software
Work Environment
While performing these duties employees are regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high places chemicals and electrical.
The noise level in the environment is loud.
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
